Robert Liao's Online Review Report Card

As a COVID Survivor and having Long Hauler complaints as he addressed my concerns with my irregular heart rhythms and my concerns. He spent all of 10 minutes with me and someone knocked on the door to inform him it was time for his next patient. COVID survivors concerns are real and not complaints! I’ve been his patient for some years and this was disturbing!

Dr. Liao is George's physician in Medical City Heart Hospital ICU when he had a sudden heart failure last weekend. Dr. Liao has been very patiently to explain every procedures needed for the rescue, and understands our wishes. He made me feel that we are on the safe hand, and it's extremely important at this moment when we were almost in shock for the situation. I am very thankful he is George's doctor, his knowledge and kindness are highly appreciated.

Dr. Liao’s communication skills are excellent. He spent a good amount of time explaining the issue an recommendation to remediate. The staff in his office at Medical City were professional and friendly.

Dr Liao is an exceptional doctor. He is professional, attentive, detail oriented and a great communicator. His staff are courteous, efficient and well trained. It is a comfort to know that you are being treated by this team of professionals.

Doctor Liao is very professional and tell it like he sees it. He cares about his patients

Dr. Liao is fantastic. He is very serious but he cares very much for his patients. He saved my life and I am healthier than I have ever been thanks to him.

wonderful physician, very smart, great bedside manner

I went to this doctor on a referrel. When I got the bill, I immediately mailed in a payment, which was not credited to my account. Several attempts were made on my part to get the first payment credited to my account, including contacting this doctor by letter. It was ignored by him, as well as my repeated attempts to get my first payment credited to my account my his billing department. When I finally had to contact what I thought were consumer protection agencies, the doctor's office and the billing department flagrantly lied about phoning me, writing me, and correcting my billing statement, in a blatant attempt to discredit me to these agencies. Do not go to this person unless you are prepared to pay everything in cash upfront and still beware as to whether or not they will actually post your bill as being paid. I have never been so disappointed in my life with a doctor who seems to be professional but who is obviously not as he seems, neither is his staff. Don't go there!

Excellent overall experience in all areas. No downsides.

He is the best. Great manner and plain spoken so you can understand what he is talking about. Will answer all your questions to where you can understand them. he gets right to the point of what is happening to you and if you have any concerns.

He is wonderful and will call back to explain blood work or test results. We have never had a doctor to do that themselves. It is great

I have a chronic illness that requires much interaction between specialists and Dr. Liao is always caring, considerate and more than willing to do anything necessary to aid in my well being. His bedside manner extends far beyond the office, as he even took time to participate in a fund raiser I had at a local hair salon!! Hes a sweetie and a great doc. He saved my life and will always be dear to me. Any patient should count themselves lucky to receive treatment from such a great man and physician.