Select Specialty Hospital - Dallas Downtown's Online Review Report Card

The staff was very helpful and friendly with the care of my mom. Her whole stay there.

My son Matthew came to select specialty Hospital in Dallas I knew it was a sign from God when I talk to Soundria RT manger ❤️❤️❤️❤️❤️❤️🌹🌹🌹🌹she were my backbone she pray for us encourage me in the Lord and the goodness of God she were there for me at time she order food and have it send to me such amazing heart and has sure a sweet meek mild spirit I can’t thank her enough for love and caring spirit she has. thanks to The CEO he worked hard to get Matthew there along with Cle the case manger was a great case always encourage me about the Goodness of God ,and nurse supervisor Janice were very sweet and humble spirit encouraging me positive and helpful she would from times make she I had food from she order for me they all believe oh God with me in everything and I have seem God move also nurse Elizabeth she is such a sweet person meek and humble spirit she would pray and Beleive God an encourage me that God was going to be faithful and move and for Matthew she Beleive and Believing God with me to the end she say Mama everything going to be fine and say what God cannot do does not exist she say do worry mama God he is going to do and nurse Rita was his first nurse when he got there she also encourage me and spoke over his life and what God cannot do does not exist and Beleive God with me also all of his nurse were great nurses I can’t name them all very caring and loving all and all of his Nurses Aides was great with him they all are jolly come in and talk to him very loving and caring and every one came in his room to do anything for him and the Drs were great and all of the the nurses supervisor are Great this place is a faith fill place never been in a Hospital with so many workers Beleive in the power of God all of the RT was great but Tracy he had was amazing and God send at the 1st Hospital he were at said he would be ventilator depended but he is off of the ventilator thank to Tracy❤️❤️❤️❤️ which is so good at what he do I call him Dr Tracy Karl and ms Joe❤️❤️❤️❤️ just amazing and the other one was Great too at night Karl made sure I had snacks and something to drink they took very Good of Matthew I could sleep thur the night thanks to all the day and night nurses awesome and Cna are great sorry I can’t name every one I felt some loved in that place it like family and shout out to Phillip he took care help grooming Matthew he cut his hair he did a great Job and the wound care nurse and tech was great thanks for be there for Matthew I hope I’m not missing anyone love you all at the place and miss you all thanks for taking very good care of my baby thanks to the dietitian also coming up with a plan for him if I could give a scale to 1-10 with 10 being the highest I would give a 10 this it the place to bring your love one if you looking for long term care place God dwell in this place thank you all for the great care your done now I’m believing God to finish what he started in my son Matthew here at TIRR in Houston if I think of anything I miss I will post again thank love you all thank the CNA that made sir I had snack also and Housekeeping I for got her name the main one works on the that floor is amazing she encourages me also alway got the things I needed very special

10/10 I do highly recommend this hospital. The RT team was awesome big shout to the Manager and her team. Thank you for all that you do !

This hospital took very great care of my grandmother! The hospital and staff as a whole was caring and treated us like a family. Would definitely recommend this hospital to others.

I want to give a big shout to the RT manger and her team. My experience there with them was wonderful they were very nice and on point with everything with my husband. Our Experience here was great. I’ll say this is the best hospital to go to while sick.

When I wrote my first review, I was very angry in that moment. I still believe this place caused our mom death prematurely. Just know God will take care of it. ****This is part of one of my original reviews: This place is a death sentence for the very sick. I believe they cause our mother death prematurely last year by not sending her to Baylor earlier for a problem she was suffering. It is my understanding they didn't continue her antibiotics when she first came. They didn't get a heart doctor to evaluate her with her being a heart patient. If you vitals are fine in their eyes they let you suffer. The doctor doesn't listen to the head RT when asked to perform a test to check for fluid in the lungs. I feel the RT department did what they could do but was blocked by the doctor (s). It appears the staff, whatever department that maybe, didn't check to see if the whole door open properly in case of an emergency. Some of the nurses and staff are very uncaring. We had to keep asking for them to change out the nurses. The staff doesn't answer the patient call in a timely matter especially the ones with problems whatever department this may be. How are you asking a patient what they need that can't speak? The sad part is that they will not have a case against them if the patient has a lot of pre-existing conditions. Our mother knew this place was going to kill her. As I write this with tears in my eyes. Take you relative home to die before going to this place ever ever. Do you hear me? You probably could take better care than them. Just know you all who is at fault will answered to God for it

Empathetic, Down to earth, Caring, & knowledgeable, are four words/ phrases that come to mind when thinking of the Select Specialty staff. My mom was admitted to Select for over 2 months and during that time we got to know the staff very well. We were skeptical after the rough experience we had at BUMC, but this team has done a remarkable job at turning our worries and fears into hope & reassurance. If you want your family member to get the care and attention they need, Select is the place to go. You are 100% treated like family from day one. We have had ups and downs with my moms condition but she is now on her way to inpatient physical therapy & I cannot thank this team enough for being such rays of sunshine in such a dark time. From the bottom of our hearts we are truly thankful for each & every one of you for the care & support you all have given us. A few shoutouts I would like to mention: Trey - Administrator Saundria- RT Mgr Shenicka - CNO Love - Nursing Supervisor Angela - Nursing Supervisor Regina - Nursing Supervisor Manny - Nursing Supervisor Janice - Nursing Supervisor Chelsea - Speech Therapist Cle - Case Mgr Barbara - Case Mgr Desirae - PT Mgr Reggie - OT Asst. Branch - Unit Sec. Jo - RT Joyce - RT Candice - RT Tracy - RT Kathy (Both) - RT’s Byron - RT Anne - RT LaKendra - RT DeeDee - RT Bennie - RT Sydney - Nurse Brian - Nurse Louis - Nurse Amrita - Nurse Monisha - Nurse Astra - Nurse Celestine - Nurse Maurice - Nurse Daniel - Nurse Marilyn - Nurse Philip - CNA John - CNA KJ - CNA Tasia -CNA Yvette - CNA Dione - CNA Jess - CNA Kiyah - CNA Cynthia - CNA Keke - CNA The Physicians are very knowledgeable as well! Much love y’all! - Brande & Lindsey ❤️

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I became ill in January and after long hospital stays I was told I needed to go to a long term acute care hospital. When Select Specialty Hospital was placed as a choice I was skeptical because of a bad experience with another location (with husband), but I decided to give it a chance (Gaston location) and Im glad I did. The wound care team saved my life ..literally Thank you Corizon and team. My therapy team Reggie, Jordyn and Desirae went above and beyond what was required and Im so thankful for them helping holding my pieces together as I not only dealt with my leg injury but dealing with grief, they were there. My nursing staff was exceptional from Manny, Amerita to Tee,Dionne, Tocarra,Yvette and so many others. Anybody I missed I love you .It was good times and some not so good times but they got me healed, they supported me emotionally and the doctors and nurses were phenomenal. Im so thankful for them all.

I was a patient at this facility recently and I recommend it for your acute care needs. The nurses, therapists, staff and doctors do an excellent job with communication and consistent in the care of the patients. This was my second acute facility I might add.

This experience was 5 star with RT Manager and the team of Nurses etc. They took of my every need and was very knowledgeable and warming. I recommend and will definitely be back. Thank U all

Compassionate, very giving, and caring staff. They all went above and beyond the call of duty to take care of my Dad. Staff was very knowledgeable on what my dad needed. We were with them for three months and got to know everybody very well. Everyone worked together to get my father off of the vent and with the help of God I now have him home breathing on his own. I can’t thank everyone enough! I love you all and thank you for taking care of my loved ones. I would not trust them with anyone else. Again thank you all very much God has a special place in heaven for all of you (Angels).

Everyone there was awesome and very attentive to your needs. The main thing for me was they care about people.

We have been very pleased with the care my husband has received during his stay at Select Specialty in downtown Dallas. It was a difficult decision what L-TACH to send my husband to, but I have to say it was a great decision. They were able to wean him from his trach & able go de-canulate the trach within 10 days. The nursing staff, the CNA’s, the PT/OT/ST, RT, CM have ALL been wonderful. I feel like we have both gotten to know all of them. Thank you Select Specialty for being a part of my husbands recovery. Every day Nick is improving during his stay at Select. All of the staff have been cheering him on his recovery.

I wanted share the wonderful experience i had at Select. From day 1 they were hands on and very communicative with us on every step of the way. We had many ups and downs But they never gave up on us. They tired everything they had in there hands to help my dad of out of the Covid stage he was in. One hospital told us my dad was not going to make it and another Doctor that gave up on him BUT Select new he had life in him and they pulled through with teamwork. SO thankful to the RT supervisor and RT nurses. Now my dad is out in the world healthy and enjoy life us. Thanks to God and the Select Team.

The experience my loved had at select was great. The staff was very helpful towards my her and worked very diligently on helping my loved one get to her goals. Being able to go from being on the vent to discharged home with Oxygen was what we wanted. Kudos to the Respiratory staff for their communication and encouragement through the difficult process.

The level of care at this facility can and should improve for the sake of all patients. A handful of medical staff at Select are working to serve their patients with excellence, but changes are needed for this faculty to be considered a good place for your loved ones. If you place a family member here, please be watchful and advocate for their care! You can educate yourself and speak up on behalf of your loved one. It’s not wise to just blindly trust medical staff with the assumption they are right and have the best intentions. They often can not see the whole picture and have too many patients and therefore lots of important details get overlooked that can make a difference in the outcome of a patients health. Hopefully, Select can rise up to the challenge to be better! It would be great to see and know they cared enough about ALL patients to make changes to their staff, facilities, approach and overall care.

I came to this hospital may 5th for recovery and I must say if you want your loved ones to have a loving and family type feel then this is the place for them to be. I’ve been treated with nothing but kindness and respect. They are very attentive with the patients. I was hurting I do mean in pain. The staff did everything in their power to try to ease it. The Ceo of the company is so hands on. He talks to the patients and listen to every word they have to say and that was something that I appreciated the most. From the doctors, to the nurses, all the way down to wound care and the staff who answers the phones have been nothing but kind to me and from the bottom of my heart I want to say thank you. If your looking for a recovery hospital that will care for your family member like they would care for their own then select speciality hospital is it.

My cousin had a really good experience there was one team member on the respiratory team her name was saundria I really liked but the who team was great Desi, Jordan and cynthia really impressed me. I just wanted to let them know that I really appreciate them and how they took care of my family.

My aunt had a stroke and was transferred to Select Specialty. They took excellent care of her. The staff was great. In the process of working and taking care of me and my aunts home and bills, they earned my trust with taking care of her early during her stay there. They informed me of all updates and changes in her extremely critical condition. Dr. Vajja and all the nurses, respiratory therapists, CNAs, dieticians, caseworkers, housekeeping and other doctors and staff were great. I was asked “who went above and beyond”? I can say everyone did, because they were all “team Aunt Polly” (that’s what we call my Aunt) and some of the staff called her Aunt Polly too. My aunts condition worsened and we had to let her go. They made her comfortable, allowed friends and family to come and stay during her journey to be with the lord. Mrs Janice and Louis coached us thru it all, and for that, we are grateful.