Daniel W Caldwell's Online Review Report Card

it was terrible he was in a hurry .slam my old medicine on bed. seemed not interested .just wanted next visit which I refused will get a new doctor. very rude attitude

Staff is always nice and efficient. Dr. Caldwell is very attentive and comforting in what is normally a very scary situation. Highly recommend my family and my patients to Dr. Caldwell.

DR. CALDWELL HAS BEEN MY CARDIOLOGIST FOR ABOUT 20 YEARS, HE IS NOT ONLY AN OUTSTANDING AND EXTREMELY INTELLIGENT DR., HE IS ALSO A FANTASTIC PERSON OF HIGH CHARACTER WHO STILL MAINTAINS HIS SENSE OF HUMOR. SEVERAL YEARS AGO I WAS RUSHED TO DENTON (PRESBY, OR REGIONAL) HOSPITAL IN AN AMBULANCE DUE TO A BOZO RUNNING A RED LIGHT AND RUNNING INTO ME TEARING MY TRUCK UP AT 7:00 IN THE EVENING, I TOLD THEM IN THE E.R. THAT DR. CALDWELL WAS MY CARDIO. THEY CALLED HIM IN THE MIDDLE OF HIM EATING HIS DINNER, AND TOLD THEM HE WOULD BE RIGHT THERE, AND WHAT HE WANTED THEM TO INJECT IN ME WHILE HE WAS EN ROUTE. 15 MINUTES LATER, HE ENTERED THE ER LIKE GENERAL PATTON INVADED THE PHILIPPINES, AND AFTER HEARING HIS FIRST FIVE DIRECTIONS TO THE STAFF, I FELT I MIGHT LIVE THROUGH THIS, AS BY LUCK AND HAPPENSTANCE, I HAD THE RIGHT PERSON AT THE RIGHT PLACE, AT THE RIGHT TIME. WOULD YOUR CARDIO HAVE LEFT HIS/HER DINNER TABLE TO GIVE YOU PERSONAL MEDICAL ATTENTION?

A personal doctor. He shows concerns for you the patient. Professional and down to earth. Dr. Caldwell is a good listener. His care is about your total health not just your heart.

Very friendly staff. Comfortable waiting room.A great feature is the bathroom access is in the waiting area.

Dr. Caldwell, the nurse I saw and the gentleman who did my echo were awesome! A couple of ladies in the front office could use some coaching on the way they handle patients. I scheduled my echo and echo follow up almost a month out at the end of my initial visit. I told the scheduler I was getting preop clearance and didn’t understand why I had to have a follow up unless something was found. She just kept telling me I had to…even for preop clearance so I scheduled that follow up the day of my initial visit as Dr. Caldwell is hard to get into. The day of my echo, I was told that I couldn’t see the NP who they had scheduled me with and it would be weeks before I could be seen. This upset me as it delayed getting cardiac clearance and scheduling a surgery. The scheduler told me whoever scheduled me obviously didn’t know it was preop. I told her she did and she told me I didn’t tell her it was preop. Ummm….yes I did and she even repeated it to me. I told her that and the response was “Oh”. And, I shouldn’t have had to tell her. She should’ve made sure who I needed to be seen by before she scheduled it. After that, I called the office and told the lady I spoke to (who’s name I don’t recall) of the issue and because of this, they are causing me to have to delay surgery. Her response was “what do you want me to do about it?” Well, that attitude didn’t make me happy. They ended up putting me on a waiting list and I was assured I’d be called for the first cancellation. Apparently that wasn’t true because I called this morning and found out of a cancellation and was thankfully able to get in today. Overall, it all worked out. Like I said, Dr. Caldwell is wonderful but a couple of his staff…not so much so in my dealing with them.

My husbands family is known to have heart attacks around age 50 male an female. So in 2019 at the age of 48 we decided to try and prevent this from happening to him. I searched for a specialist and came to this dr and he is who we chose. He went for a complete check-up 1st appointment we thought. They said he needed a sleep study and a stress test and they would call an get them set up. We waited an a week went by then 2 weeks went by so I called. They said give me a few minutes an I will call you back. They called back with strees test date. He did strees test with never any results. I called to see about results and the date for sleep study. They asked if they could call me back with the information. I waited a couple of days and nothing. By this time it has been well over 2months since 1st office visit. I called them the following Monday to see if they had any information. Their reply was not anything yet. So here it is 2021 and guess what my husband turned 50 May 23. As I sit in the hospital room following yesterdays morning emergency to a trip in the ambulance my husband had a major heart attack from 99% in 1 artery and 50% in another. If this office staff would've followed up like an office does this could have more then likely been prevented. We could have lost him yesterday. Choose wisely!

Dr Caldwell is a great doctor, very professional. Dr Caldwell assistant is great also. the only problem I have is with the billing department, time after time I am billed for payments I have Paid!! i pay as I go... every visit. My husband has gone to Dr Caldwell once for a sleep study. They gave him the sleep study equipment. to bring home for the night took over a month to get results and the charged 75.00 to get the results, that was paid also when i went in for my visit . my Husband is charge again for the payment i made; When i called TO ASK BILLING KEEPS SAYING HIS ACCOUNT AND MY ACCOUNT ARE TWO DIFFERENT THINGS. because I PAID HIS ACCOUNTIT STILL SHOWS UNPAID !! Then they said after further review i was correct and they owed me money and it would be applied correctly. But still GET A BILL FOR MY HUSBANDS ACCOUNT!! THERE ACCOUNTING IS HORIBLE . KEEP ALL YOUR RECEIPT IF YOU PAY OUT OF POCKET,

Sad I have to write this review because I truly don't believe that even Dr Caldwell knows about it, back I think April my Dr called to have a sleep study done, 2,5 months went by and not a call, I made the call, set appointment, me not the Drs office, that night I told the tech that I have been using a machine for 30 years at the end of the test she told me it was very likely that I had to return for another test, not one call after, 3 months later I called to find out the results, ( still no call from the office) and was told it was going to be 1,5 months to get an appointment for the results, this is plain bad service and I suggested to my Dr not to refer anyone to this office for this test, just today got the results from my personal Dr who had to call this office. Dr review your employees that are in charge of this are they need lost of training, sorry for the bad review but you need it to know. PS: to make things worth they told my Dr I had sleep apnea, hello I been using a mashing for 30 years, all I need is reset it to proper setting. Don't assume read and listen first.

Dr. Caldwell was very calming and informative, the visit went well, I would highly recommend him, Office staff was very helpful also.