Carenow Urgent Care's Online Review Report Card
Carenow Urgent Care
4
Average Star Rating
798
Total Reviews
78
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Carenow Urgent Care's Reviews
My experience with this office was Great, Good customer service. Do recommend. Thank you
Very polite. Did have to wait a while.
Wish I would have gotten the guys name at the front he was very kind and quick with getting everyone including myself signed in. James was amazing as well as quick and kind getting my vitals and into a room. As soon as I sat down and the door closed the doctor popped in and seem me.. Being there for something he has seen multiple times was a plus because he already knew what to do. I was in and out the place was clean quiet and nice. Fingers crossed I don't need to go back but if I do that's the place to go!
Excellent care and service. Listened to my complaints and prescribed medications that I needed. Very kind an d considerate towards me.
Very fast
Professional and friendly staff.
Great customer service and Care
Awesome!
I registered online at 1 PM, sent all my information and site indicated I was “checked in” and would be notified by text when it was my turn to come in. I called now and was told 6 people were ahead of me and I wouldn’t be seen today, that I should walk in tomorrow. Had I known this, I would have walked into some other urgent care. They never seem to care and I’ve never been able to be seen at this location.
This place is horrible and refuses to take accountability for their lack of professionalism and misdiagnosis. My family member went in with a positive at home test for Covid and they told her she was negative. After getting worse she took another test which came out positive and went to another medical facility and tested positive for Covid. My family member has an underlying condition and is highly at risk but this location refuses to take accountability for misdiagnosing her. They are taking this lightly and refuse to speak to us. I am not sure if they are using old Covid tests and refuse to purchase new ones but we will not be letting this go without escalating it up to the corporate level. We are waiting on a “call back” from “someone” after them telling us to submit a complaint online and referring us to incorrect points of contacts. DO NOT go here if you suspect that you may have Covid-19. You WILL be misdiagnosed.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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