La Mente Behavioral Health's Online Review Report Card

I have had a sigma time with working with Amanda.:)

Nice and welcoming staff

Had an appointment this morning to touch base to start receiving proper psych care, and was very impressed with the quality of service. Intake staff is friendly, personable, asks appropriate questions and is good at taking down information. Saw Manuel Estrada and just *knew* I picked the right place - very much in sync with my overall concerns and plans for the future when it comes to my mental health, very knowledgeable too! -Definitely- going back for regular visits as I am very confident i'm going to be in good hands, especially given my past history of being in BAD hands when I was much younger. It's quite reassuring for me. Honestly, surprised I didn't realize this place was around sooner! Would highly recommend for anyone seeking medical care that cares about YOU.

Muy buen servicio exelente personal muy especializados los doctores , terapistas ,y las muchachas recepcionistas exelente .

It seems like the front desk staff needs to be trained properly cause no one knows how to operate cause everyone makes up their own rules. Just tell me you don't wanna work vs give me excuses. I try to get help for my child and in return I deal with people who can barley spell their names. Please people for the safety of your kids go else where.

The wait times are bad, and if you ask the front desk for updates they treat you like youre bothering them. Just as we respect the doctors time by arriving on time they need to respect ours and see us in a timely reasonable manner. If they cant handle so many clients then dont overlook. Staff also needs training in customer service and addressing people with a little more courtesy.

Best help to get here at La Mente Behavioral Health!

Your Mental Health Matters! After my Dad passed away I was referred here. I recommend to family and friends.

If you’re looking for someone to genuinely help your teenager work through challenges, I would strongly suggest looking elsewhere. We were assigned Julie, and the experience was disappointing to say the least. Right away, it became clear that working with teens might not be her strength. The sessions often felt more like casual hangouts where she talked about her own high school experiences, old relationships, and random personal stories. It was confusing, considering we were under the impression that therapy was supposed to be focused on the client. Every session took place at the same location: Starbucks. My daughter asked more than once if they could go somewhere different, but Julie always said Starbucks was “more convenient.” Unfortunately, convenience didn’t seem to apply to the needs of the actual teen involved. When it came to support or guidance, most of what was offered sounded like advice from a middle school classroom. Setting boundaries, test-taking tips, and similar basics seemed to be the full extent of her toolkit. When my daughter tried to open up about more serious concerns, Julie either changed the subject or gave vague, surface-level input. At times it felt like she was literally searching online for what to say next. Another issue was the double standard. Julie frequently told my daughter to put her phone away, yet spent much of the session texting. It’s difficult to take advice seriously when it’s not modeled consistently. She acted like a very immature girl. There were also several awkward moments when she asked my daughter to help carry her bag, close her trunk, or assist with other tasks that had nothing to do with therapy. Since we were the ones paying for a professional service, I found that a bit inappropriate. Sessions often ran long, not because of progress being made, but because Julie continued talking long after we had said we needed to wrap up. My daughter was often late getting to homework or projects because the conversation dragged on with no real direction. In the end, we made the decision to move on, and we’re glad we did. I just hope that other teens don’t have to go through the same frustrating experience. If you are assigned to Julie, I would recommend requesting a different therapist as early as possible.

Tienes k llevar lonche porque tardan mucho para atenderte, pero eso si y te cobran en cuanto llegas. Tenia la cita alas 10:30 llegue alas 10:15 me atendieron hasta la las 12:15 pm y ya es la 1 pm y sigo esperando por el medicamento ya mas de 3 horas 😡😡