Keith Rigsby's Online Review Report Card
3.4
Average Star Rating
26
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
RateMDs
Vitals
List of Keith Rigsby's Reviews
One of the best doctors in DFW, definitely worth the drive!
Reviewed On Google
Dr. Rigby's office made an appointment with a man 3 weeks ago, only to call him today (the day of his appointment) to tell him they weren't accepting new Medicaid patients and therefore would not see him. They didn't care that he had been in pain for 3 weeks while he waited, or that he had a potentially serious medical condition, nor did they seem to care that they did not inform him of this nearly a month ago when the appointment was made.
Reviewed On Google
I can never get anyone on the phone. No one, in any department. Nurse, Office manager, Front desk. Dr. Rigsby is a good doctor but, its very hard to get in to see anyone or talk to a nurse. I am in a bad place with my medicine and was told to stop taking some of it and I feel that my situation needs to be addressed. It is absurd to have to go to this much trouble to get a resolution.
Reviewed On WebMD
I was a patient of Dr. Rigsby years ago when he was with Methodist. He was great! I wanted to make him my primary since he is now in my network but it’s impossible to get an appointment due to not being able to reach his staff. I was finally able to get someone on the phone and she told me she needed to reboot her computer and would call back. Although it’s only been two hours, her computer should’ve been up and running at this point. Not to mention, I’ve made numerous attempts to schedule an appointment prior to this. I even selected the options to speak with other staff at other extensions but I was met with the same, NOTHING besides an option to leave a voicemail. This is unacceptable and bad for business. I’m not sure who’s at fault but this is unfortunate.
Reviewed On Google
Staff is friendly and listens to what your issues are and address them. Never had any issues. Just great service!
Reviewed On HealthGrades
His staff and the unlicienced "nurse"/phlebotomist in his office lies and is so rude that it is all un believeable. He has a nurse practitioner thats just as rude. I have been a pt. Of his for about a year and a half and i have seen doctor Rigsby one time. I sat in a chair thru out the entire visit. I wouldnt recommend him or his office to a dying dog .
Reviewed On HealthGrades
The doctors and the nursing staff are very good but if you need to make an appointment you have to drive to the office and make an appointment no one will ever answer your phone calls or return phone calls that is really the only downfall and living out in small towns you’ve got to drive 15+ miles to the office just to make an appointment
Reviewed On Google
Worst phone service no one ever answers!!
Reviewed On Google
I had my first visit on 01/25/2019 the staff was great, very informative. I live in Corsicana and thought it would be to far of a drive but it wasn't and It was worth the drive. Thanks for helping with my health care needs
Reviewed On Google
Excellent staff! My very first visit was filled with so much help and information. Thank you
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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