Academy Foot & Ankle Specialists's Online Review Report Card
Academy Foot & Ankle Specialists - Flowermound
4.2
Average Star Rating
81
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Academy Foot & Ankle Specialists received 80.2% positive feedback, with patients praising the doctors' professionalism, knowledge, and the friendly staff. However, 19.8% of the feedback was negative, primarily citing unprofessional staff, miscommunication on services, and billing issues. Overall, the practice is valued for its expert care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Academy Foot & Ankle Specialists's Reviews
I am so grateful to the team. Ruth at the front desk was so nice to take the time to talk with me about my insurance benefits and was able to help me with a claim that did not even apply to podiatry. Dr. Floyd is very kind and listens to his patients and has truly helped me with severe foot pain. Also, Britney the MA is very kind and quick to make sure I have everything I need. I truly appreciate them all there at the Flower Mound location.
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Dr. Pierini always concentrates on my feet issues. He is constant with his treatment and clearly answers my needs and questions.
Wow!!! This practice is spectacular. Beginning with Chelsea who answered the phone and made the appointment to the very Joyful staff at Argyle and Flower Mound. I was in so much pain and needed help. I could not find any podiatrist available for appointments in my area and would have had to wait five days. I called Academy and they put my mind at ease. She said, "don't worry we will take care of you". I literally was about to cry because I was so happy. I arrived to the Argyle office greeted with joy and happiness. The doctor told me what we needed to do with confidence and the desire to stop my pain. Unfortunately, the x-ray machine was not working. They called the Flower Mound Location, at the end of the day on a Thursday, and they did not hesitate inviting me to their office. (I would have driven anywhere to get the help needed). Well, the staff at the Flower Mound office did not disappoint. They were welcoming and kind. It was clear they know their patients. Each time a patient entered the office the greeting was full of hospitality and kindness. (This was at the end of the day!) The doctor and MA were assuring that there was a plan that would help me. They spent time with me letting me know I was in good hands. It was quite clear everyone loves their job!!! Thank you all for your care of your patients! You truly know the meaning of customer service!!!
Great people! They did a minor surgery to fix my son’s ingrown toenail the same day, and he felt tons better immediately. He was worried about the needle, and the doc’s bedside manner was lovely and kept my son relaxed. A plus!
Through professional and extremely clean. Staff is knowledgeable and return calls.
My 12 year old had an ingrown toe nail that needed to be done. She was very nervous about this. This was her second time doing it and the doctor we went to before she had a horrible experience and her toe never healed. My daughter was a complete mess when we went to see the new doctor, Dr. Floyd. When we got there the receptionist Ruth was so welcoming. We didn't have to wait and she took us right back to the room. Pauline the MA, she's Dr. Floyd's assistant was just as amazing. They both made my daughter feel so comfortable. They knew exactly how to work with children. Dr. Floyd came in and spoke with her and made her feel even better. The procedure went so well. When it got done my daughter was like, wow it's over. She took it like a champ the second time around. Her toe looks great. We want to say thank you to everyone Pauline, Ruth and Dr. Floyd. Highly recommend Academy Foot & Ankle Specialists.
I’m currently seeing Dr. Marciano. I’ve been very please with his treatment and his staff is very kind and efficient. He was recommended by several of my friends.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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