Advanced Spine And Joint Physical Medicine's Online Review Report Card

The pain In my left knee was getting worse.. I've been driving truck for most of my adult life I was seeking a doctor that may be able to reduce the pain. It was getting more and more difficult to push in the clutch on my semi as the years go on. A couple of my older friends I work with have had to had their knees replaced, I didn't wanna go down that road. So I did some research and found Advanced Spine & Joint and let me just tell you the staff here are simply amazing. Emily greeted me at the door after making the appointment I felt like family there. After my x-ray Dr. Nguyen and Dr. Ruland talked to me about my options then after we formed a plan. I came back to start my treatment and let me just tell you that the Medical Assistant Kylie and DR. Nguyen are the best even after one treatment my pain is gone, I'm on schedule for the next 3 weeks for the next series of my treatments. This should prevent me from having knee replacements in the future. I highly recommend Advanced Spine & Joint for any of your joint pain needs they are the best in the business.

I'm not sure if you have Doctor YEN V NGUYEN, MD | GENERAL PRACTICE But I called to make an appointment with him, because I need a doctor who can speak spanish, my insurance page says he can speak 3 languages English, Spanish, Vietnamese. When the operator or secretary or whatever she is, answer me, she had a bad attitude just because I asked her if she or the doctor speaks Spanish. Please, change what you have in the Blue Cross insurance details, and tell to that lady that's not the way to treat new patients, don't matter if people speak Spanish, Russian, french or whatever!!!

Dr Gordon LEFT their practice on 12/30/15. The "lead" doctor, Dr Nguyen will not assist with needed refills or medications. Leaving me without a primary care or medication for my illness. Totally irresponsible, imho. They didn't even send out notifications to existing patients.

Just completed over 6 weeks of knee therapy at Advanced Spine and Joint. I went in somewhat skeptical, and came out healed and a believer. Katki was my physical therapist, and she was tops. Wonderful personality, friendly, but most important, very very knowledgeable. I felt confident I had the correct person from the time she started restoring my knee. I went in the first time unable to straighten up my leg, and unable to stand on it when I would first get out of a chair or out of my truck. My entire back was out due to this. Today I walked out of the office with not a "hint" of the damage remaining. I feel that ten additional years have been added to my life. Yes, absolutely, I would not only recommend "Advanced Spine and Joint....", but especially Katki. Gary Van Wagner.....a very satisfied customer

I give this establishment two-stars just because the front-desk staff and Dr. Ruland were so awesome. I spent almost a half hour speaking with Dr. Ruland during my initial consultation. He was engaging, attentive, and suggested solid ideas about what type of treatment might possibly help my condition. After basically establishing a course of treatment/action with Dr. Ruland, I was sent back to see Dr. Brent Gordon. Not only was Dr. Gordon unaware of anything Dr. Ruland and I had just discussed -- and didn't even bother to glance at any of the 4 pages of notes on me -- he was dismissive, disrespectful, and completely out of line with his tone toward me, insinuating that I was making up my symptoms. I got up and walked out of the consultation with him, ultimately. When I went to the front, I asked to just pay my $30 so I could leave. I apologized to the lady at the front for using choice language to describe my encounter with Dr. Gordon. She was very understanding. She asked if I wanted to speak with Dr. Ruland, and I said yes. Dr. Ruland and I chatted about what went down. He said he'd talk to Dr. Gordon. If I was to give future advice, I would suggest avoiding Dr. Gordon at all costs and give the other doctors there a shot.

The whole staff is amazingly sweet and they work with your schedule to get you in at your convenience. Ketki is the physical therapist and she is the best. I highly recommend them.

Everybody here is friendly and I haven't had a bad experience yet. I feel welcome whenever I come in the door and the place is well kept so I do not feel like running away!

The Doctor's and staff are very friendly and helpful. I have been pleasantly surprised with the results from the Spinal Decompression Treatment I have been receiving, with in the first 2 treatments I felt 100% better. Doctor Tory's explanation of my neck problem and my options for treatment were very detailed and easy to understand. I would recommend Advanced Spine and Joint to anyone who is looking for relief from spine or joint problems.

I had back problems from soccer, and Dr Tory helped me feel much better. The front office manager is always cheerful and very helpful too! :o)

Wonderful place! Love the staff!