Alliance Child & Family Solutions's Online Review Report Card

Colby Perez helped deal with issues I was going through and really recommend him.

I have been seeing Colby Perez for 6 months and he has helped me tremendously. He is very caring, patient and insightful. I am seeing the world in a different light thanks to Colby, I am very grateful that he was my introduction into therapy.

We are new to ACFS today we had our screening with Molly G. She was so sweet and gracious - she listened to my child’s long winded answers that may or may not have been related to the questions she asked. She made sure that both me as the parent and my son as the patient felt completely comfortable and ready to start with our counselor!!! So far so good - keep being awesome ACFS!

Colby Perez, LMFT is the most wonderful and professional therapist. Therapy has truly changed my life, the way I function and the way I cope. I know beyond a shadow of a doubt that Colby has gone above and beyond to facilitate an environment that makes it possible for me to learn and THRIVE with my mental health. I would recommend Colby and ACFS to all of my friends and family!

I’ve worked with Melinda Kallmeyer at Alliance Child and Family Solutions for several months and I am happy to say that I’ve broken through the fears and negative thoughts that were weighing me down. Melinda gave me the support and guidance to address the problems head-on and push past the things that were holding me back. I found the confidence to take charge of my life and pursue the changes need to build my future. I am truly thankful.

My 7 year old boy loved going to see “Miss Courtney”(Courtney Jordan). She helped him navigate some difficult family adjustments and stay on track while offering practical strategies and guidance to help him succeed at home too.

Kristin B-C is my therapist, and she's one of the best listeners I've ever had; I've had plenty of counselors. She restates what I tell her in a different light, letting me see my thoughts in a new perspective (thus allowing me to perceive the truths and flaws in logic that I hadn't seen before). She is very affable and caring, and she's helped me. I strongly recommend her as a therapist and as a human being.

They always work well w my daughter. They try hard to keep her appt on the same days each week, same time. The counselors are very friendly. There's a counselor who does chalk art so we can enjoy her art when we come in. We will be coming here as long as they are available.

Everyone is nice.

Our counselor, Courtney, was wonderful. I do not feel comfortable with someone claiming to be an associate calling and demanding a credit card number be given over the phone ONLY to be held "on file". I stated numerous times that I would be more than happy to leave the credit card information at our next appointment, to which she insisted that it was against policy and there might not be a receptionist there. The has ALWAYS been two ladies at the front desk during our appointments. In addition to two counselors and often times a psychiatrist. I then called John Reynolds, CFO who gave me the same run around and insisted that I signed an agreement. I asked him if that agreement states that I will provide my credit card information over the phone only, he responds no. Then goes on to say that if I don't like their policies then perhaps I should take my business elsewhere. I asked again why I can't leave it at my next appointment and he said because they no longer have a receptionist and won't be refilling the position as it's his way to "keep costs down".It's my opinion that if this LLC doesn't respect my financial security enough to allow me to leave a "just in case" credit card number on file in person and doesn't even have solid financials of their own to fully staff their offices, then they are not qualified to care for my child.I will be taking my child elsewhere.

Sarah Wellborn has been an absolute rock for my daughter. We have been seeing her since January of 2017 and we consider her family. My daughter absolutely loves her and I think she's pretty cool, too. 😁

I have visited multiple offices of ACFS and every single time have had a great experience interacting with their therapists and staff, whether in person or over the phone. Our counselor there has gone above and beyond to be there for me and my family. We were referred to the agency because of the amazing work they do with foster children, trauma, and even kids with mild autism. I am so thankful to have thus group as a resource!!

Very caring staff. I would recommend this agency and especially Deanna to anyone in need.

I have connected well with DeAnna. She’s a great listener and has given me hope when I thought there was none. I look forward to continuing my work with her. Office staff has been great.

I was so greatly relieved to have been connected with Alliance. Our counselor, Deanna has been so great! She is very down to earth and super easy to talk to. I just cant say enough good things about her. Honestly my boys were not looking forward to a counselor at all,... until they met Deanna! They both connected with her instantly. ,.. And really look forward to seeing her. She has helped me and my family through some extremely difficult times and I can't thank her enough!

Courtney Jordan is amazing. If you are looking for a child therapist who will pay attention to your child’s needs and use a logical approach, I highly recommend her. She goes above and beyond to explain things to my husband and I, and every single recommendation she has given has had a positive effect. She listens to your concerns without judgment and finds solutions that work. Our child absolutely loves going, which hasn’t happened with other places. Extremely organized and professional, even calling to help adjust schedules to better fit our child’s life when better times and days became available. I can’t speak highly enough about the service and dedication she has shown, and commitment to help our child. She is the one to go to!!

La experiencia con el centro fue muy buena!!! Gracias al estudio social realizado por la Sra. Anastacia Taylor se me fue otorgado el permiso de traslado en Puerto Rico para poder radicarme en el estado de Texas. Muchas gracias!!!