Azure Eye Center's Online Review Report Card
Azure Eye Center
4.7
Average Star Rating
147
Total Reviews
40
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Azure Eye Center received 91.2% positive feedback, with patients praising the professionalism, knowledge, and detailed care. However, 8.8% of the feedback was negative, primarily citing inadequate post-op care, billing issues, and disorganized communication. Overall, the center is recognized for its quality outcomes yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Azure Eye Center's Reviews
Always professional and kind. Dr. Truong and his staff are the best!
Courteous and professional all the way
Everyone at Azure Eye Center was extremely professional. Paid attention to detail, answered any questions I had and put me at ease about the procedure needed. Would highly recommend them for anyone needing their services.
Absolutely loved it. Staff and Dr. Troung were very professional .
Very attentive and professional.. all of the staff at both locations
Great everyone is friendly and the visit went well
Great customer service, girls at front desk are the best.
Staff was very cordial and professional. Dr Trueng was thorough, explained diagnosis and steps to remedy vision.
Excellent treatment and results
If I could put zero stars I would! First few visits were nice but after cataract surgery my after care visits were horrible I feel like Dr. Troung got his money from me and was done . My first follow up visit I explained I can’t see certain colors correctly his response to me was your seeing the way you should be seeing colors on top of that he was in a rush and I felt he did not have time for me.umm excuse me but yellow isn’t pink, purple isn’t brown and blue isn’t green.So my thought is let me give it alitttle more time ,at my one month follow up there has been no change in my seeing colors wrong .. once again Dr. Troung came in rushed and said I will send a note to your optometrist maybe blue light glasses will help . I then asked can I get my eye glass prescription since they did an exam today and he said they would have to charge me for that prescription.excuse me sir you all did an eye exam and didn’t say a word about charging 60.00 to get the prescription weirdest thing I heard of since it was my one month follow up . I had already paid up front for everything that was and should have been included. I Also mentioned I was having left eye pain and his response was use tears drops I said I have been and The response I got was, good ! Also when I arrived to the office the receptionist said I need to talk to you about a balance I said I had paid in full she said my insurance wanted them to charge me A 40.00 copay ? A copay for a follow up visit that was supposed to be included?.. Just do your homework before using Dr.Troung as I apparently didn’t !!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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