Chris P. Bajaj, Do's Online Review Report Card

Omg CAN SOMEONE ANSWER THE PHONE PLEASE.

I can't help but suspect they don't want Medicare/United Health Care patients because they did too many things to make my appointment unattainable. Hmmm??? My Experience: Horrible! I’ve never been treated so disregardingly or disrespectfully from medical professionals in all my 50+ years. My original Spring/Summer appt was cancelled by the office and my care was delayed months until today. After driving 90 minutes to get to a 10 am appt, including *leaving a courtesy message to alert them I was behind a train and may be a minute late - *they don't answer the phones btw, they called me while I was driving to inform me I wouldn't be seen...even though it was 20 minutes before my appt, therefore, my appt time had not yet expired! I implored her that I have growths on my thyroid that need to be addressed and she said she'd call me back. (I told her I was losing time getting there because I had to pull over while talking as my gps wouldn't work with on-going phone call.) I never got a phone call back and continued the long 90 minute drive to the office. Upon arrival, I was the only person in the waiting room and I was informed that I wasn’t going to be seen until 1:30 pm and then while waiting, they moved it to 3 pm. When asked why I wouldn't be seen being 1 minute late, she said it was because I didn't follow the text message instructions to do online registration. Showing her the text messages, there were no instructions other than a number to call if cancelling! She implied the phone call reminder of the appt was made over the weekend which was enough, so it was still my fault. I made it clear to her that she "knows this isn't right" and she "knows this isn't fair." She responded blankly. Heartlessly, she did not acknowledge my need as a patient nor concern as a fellow human being. She was as cold, if not colder, than ice. I am so incredibly disappointed this is how health care is represented in Texas. Sad. So, today my growth is present, I've wasted a year trying to see this doc, and I still can’t get in to see an endocrinologist in DFW for months…I should have never left Vegas…they had great health care. Go elsewhere as I am doing. This office does not exemplify anything more than minimal patient care. If I could give them a zero , I would. Am I angry? No, I'm appalled. Absolutely pathetically absent health care provided by this office. Update: I found my sister's 4+ star rated endocrinologist in Florida and will be seen in 3 weeks.

We were not able to meet Dr. Baja, but his staff is unreachable by phone and do not return calls. When you speak to their staff in person, they are rude from the start. We made a new patient appointment in good faith, 5 months in advance. Two days prior, they canceled on our appointment and could not reschedule us for 4 months. Unfortunately, you need to be seen to have a prescription for insulin. We need insulin to survive and would have run out of medication prior to being seen. After pleading, we were able to get a last minute appointment, did the online paperwork, took off work, online check in complete, on time, drove an hour in the pouring rain and they would not see us. This practice has the worst front office staff I have ever encountered. Unacceptable! Look for another doctor.

We were not able to meet Dr. Baja, but his staff is unreachable by phone and do not return calls. When you speak to their staff in person, they are rude from the start. We made a new patient appointment in good faith, 5 months in advance. Two days prior, they canceled on our appointment and could not reschedule us for 4 months. Unfortunately, you need to be seen to have a prescription for insulin. We need insulin to survive and would have run out of medication prior to being seen. After pleading, we were able to get a last minute appointment, did the online paperwork, took off work, online check in complete, on time, drove an hour in the pouring rain and they would not see us. This practice has the worst front office staff I have ever encountered. Unacceptable! Look for another doctor.

We were not able to meet Dr. Baja, but his staff is unreachable by phone and do not return calls. When you speak to their staff in person, they are rude from the start. We made a new patient appointment in good faith, 5 months in advance. Two days prior, they canceled on our appointment and could not reschedule us for 4 months. Unfortunately, you need to be seen to have a prescription for insulin. We need insulin to survive and would have run out of medication prior to being seen. After pleading, we were able to get a last minute appointment, did the online paperwork, took off work, online check in complete, on time, drove an hour in the pouring rain and they would not see us. This practice has the worst front office staff I have ever encountered. Unacceptable! Look for another doctor.

I haven't even made an app. and still no one has called me back, I left 5 mgs and still nothing.

Good luck trying to reach anyone on the phone. If you leave a message needing help, no one calls you back. If they put you on new insulin and a new medical device and you call for help and leave a message, no one calls you back. If you are late to an appointment as a new patient to that office, just don’t go because they won’t see you. Pretty much if you need anything outside of the office visit, you will receive no assistance or calls back. Being disappointed and discouraged is an understatement.

Came here only once and dr and practitioner were great front staff needs to be retrained schedule me an appointment miss work for nothing I’m our mistake since I was there on time and had miss already glucose high they couldn’t squeeze me in even though I was off from work and there vault

Good luck trying to get an appt as a new patient. I've left MULTIPLE messages, as they have no office staff that will answer he phone. Typical 'We dont want your business' doctor's office. HORRIBLE OFFICE STAFF UPDATE: I finally get a call informing me the office 'Won't be able to schedule me'. I asked if normal procesure is to take 5 weeks to respond to a referral. I was told a VM was left last week to schedule. LIAR. LIAR. LIAR. I don't have VM set up on my phone due to excessive spam calls. When I told the office staff she perhaps called the wrong number, I was told 'it's the one on the referral'. Just pulled a copy of my referral, guess what? Yep, caught her in the lie! This office is utterly pathetic. I dont care how 'great' the dr is, the office staff SUCKS!!!!! When I told her my number was on the referral and she was lying, she let me know she is a human being and doesnt have to take anything from me. She promptly hung up What happened to decency, integrity and wanting to do your job well? AVOID LIKE THE PLAGUE!!!!!

They do not communicate. They do not get back to you. They are rude.