Chu Eye Institute's Online Review Report Card
Chu Eye Institute
4.8
Average Star Rating
72
Total Reviews
50
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Chu Eye Institute received 95.8% positive feedback, with patients praising the professionalism, friendly staff, and comprehensive care. However, 4.2% of the feedback was negative, primarily citing billing issues and inconsistent appointment management. Overall, the institute is valued for its exceptional expertise but could enhance administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Chu Eye Institute's Reviews
Dr. Perez at Chu Eye Institute was so nice and courteous. He took plenty of time to explain my results and answered all my questions. I felt very respected and trust Dr. Perez and Dr. Chu with my vision care. Their equipment and technology always impresses me. Even the reception desk is exceptional and very friendly. Love being in good hands especially when it comes to my eyes!
Reviewed On Google
Fast and friendly service everybody there was really helpful because I'm handicapped in a wheelchair and they worked around it and made it real easy
Reviewed On Google
Dr Chu and the staff is amazing in office!! The only other feedback I have is for them to a do better job with the call back and phone hold time!
Reviewed On Google
Super nice staff and online appointment thankyou eyeworks!
Reviewed On Google
Great Experience from initial exam to Post Operative expertise- the entire team is excellent to deal with! Dr Chu is a true professional and master of his craft!
Reviewed On Google
Excellent and very professional service. No faults to be found.
Reviewed On Google
Very polite staff members. Gave very informative information. They treated me more than a patient. I got to see dr at first visit he has polite and talked on how he does his procedure. I will recommend this office .
Reviewed On Google
I recently visited Chu Eye Institute and had a fantastic experience from start to finish. William and Dr. Richard were incredibly patient, professional, and took the time to answer all of my questions. They made me feel comfortable and confident that I was in great hands throughout the entire visit. The facility is modern, spotless, and equipped with top-of-the-line technology, which made the experience even more reassuring. The staff was friendly, efficient, and genuinely cared about providing excellent patient care. It's a great location in the heart of Fort Worth too!
Reviewed On Google
In time for my scheduled time. Very friendly staff. Overall a great first time visit.
Reviewed On Google
I’ve been a customer since 1990. I like all the doctors, have received excellent care and can get an emergency appointment when needed.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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