MIdtown Medical Imaging's Online Review Report Card
MIdtown Medical Imaging
4.8
Average Star Rating
1045
Total Reviews
14
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Midtown Medical Imaging received 94.5.5% positive feedback, with patients praising the staff's professionalism, friendliness, and the comforting atmosphere. However, 5.5% of the feedback was negative, primarily citing billing issues and long wait times. Overall, the facility is appreciated for its efficient service, yet it needs to improve scheduling efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of MIdtown Medical Imaging's Reviews
Very small old place. Be prepared on a very LOUD noise when you do your MRI. They offer you some headphones but you can bearly hear the music. I couldn't stand that loud noise!
Reviewed On Google
Caleb and the girls were really nice and easy check-in and explained everything and let me choose the music I wanted to listen to while I had my mri
Reviewed On Google
Great staff very kind and polite.
Reviewed On Google
Yesterday at 11:00 AM, I encountered a person with a truly terrible demeanor. A label on her computer monitor read "Be Kind"—a sentiment that, I felt, should have prompted me to greet her with a smile. However, her actual professional attitude stood in stark contrast to that motto. I requested a copy of the documents I had signed; she had not prepared them prior to my CT scan, and even after my scan was complete, they were still not ready. She told me to sit and wait while she proceeded to tidy her workstation and attend to a new patient. Although I needed to return to work as soon as possible, I remained hopeful that she would expedite the process; yet, she continued to leave me waiting indefinitely. After I reminded her several times, she finally addressed my request—but did so with a visibly sour expression. She offered neither an apology nor a smile, and ultimately dismissed me in a manner one might use to shoo away a beggar.
Reviewed On Google
The nicest and friendliest staff! Always love coming to this location. They always take care of you. The techs are wonderful!
Reviewed On Google
Adrian and the Colton and the front desk people were all very respectful
Reviewed On Google
I had to have an MRI lower back. Lee and Shane were great. They helped from start to finish. Thank you both. Highly recommend
Reviewed On Google
Very good for same day appointments. The office will validate garage parking. There was a wait but they have a TV and ample seating. The front desk was transactional but they get the job done. The strange encounter was when I was called for my chest x-ray. The technician asked me if I wanted to take my bra off in the room or the restroom. I asked if he would step out but he said he had to remain in the room. As a woman, I understand the offering options but perhaps clarify that a man will remain in the room. Sharing for others just in case, there’s always the alternative of the restroom.
Reviewed On Google
I had an early appointment, Lee & Shane were very helpful, present and kind. Facility was clean, all went as expected. I recommend.
Reviewed On Google
Lee and Shane. Lee was so awesome, I have severe anxiety doing an mri and he was patient, kind and made the stress go away. Great experience, the front office was amazing as well. So polite and kind. Thank you
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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