Totalcare Emergency Room's Online Review Report Card
Totalcare Emergency Room
4.7
Average Star Rating
1218
Total Reviews
46
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
TotalCare Emergency Room received 93.1% positive feedback, with patients praising the staff's professionalism, friendliness, and efficient service. However, 6.9% of the feedback was negative, primarily citing high prices and unwelcoming front desk staff. Overall, the facility is trusted for its compassionate care yet needs better handling of billing communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Totalcare Emergency Room's Reviews
I had a really good experience at this urgent care. Everyone was friendly, professional, and made me feel comfortable during my visit. The staff took the time to listen to me, check everything thoroughly, and explain what they recommended. I definitely recommend this urgent care
Reviewed On Google
Dr Jensen, nurse Lindsey and ED Karen were all great!
Reviewed On Google
Jensen, Theresa, rich, & pennie were all super kind and helpful during my visit!
Reviewed On Google
Super fast and efficient, I saw my doctor super fast and they saw I have my little girl with me and they offer her snacks, they took care of me and left feeling much better
Reviewed On Google
Great staff, got in and out quick and took care of everything I was concerned about. The nurse there Martin got me back quick and the doctor got my labs done quick and explained everything. Recommend
Reviewed On Google
Everyone was great, from the receptionist to the doctor. The nurse was awesome treated my wound with care.
Reviewed On Google
This is the only ER in FW that I would go to. They are the best. The care is excellent. Worth the extra cost. The doctors and nurses are excellent. They have great bedside manner. I left with clear directions and all my questions answered. Thank you for being there for middle of the night emergencies. 10+++
Reviewed On Google
Front desk check in was as quick as an ER check in can be, & Dr. Chen was great. Every staff member was accommodating and welcoming. Worth the extra drive to avoid another terrible experience at any M*dical C*ty location.
Reviewed On Google
Everyone one who assisted me gave me exceptional service from the front desk, to the doctor and everyone in between (nurses) they made my experience so pleasant.
Reviewed On Google
I received the absolute best care and they were SO nice! Would definitely recommend this Er!🤍
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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