Touchstone Medical Imaging's Online Review Report Card
Touchstone Medical Imaging
4.8
Average Star Rating
1060
Total Reviews
878
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Touchstone Imaging Fossil Creek received 93.1% positive feedback, with patients praising the professional and friendly staff, efficient service, and the clean facility. However, 6.9% of the feedback was negative, primarily citing billing issues, long wait times, and communication gaps. Overall, the practice is appreciated for its high-quality care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Touchstone Medical Imaging's Reviews
Great job everyone was great very helpful Thank You
Reviewed On Google
This is an excellent place to get your medical images performed. It is a very nice facility, clean and modern. The staff is excellent from the front desk to the person that performs the imaging that your doctor ordered. Very professional and personable. I was very impressed from start to finish. Thank you Touchstone for your excellent service!
Reviewed On Google
Excellent staff!! So caring, fast and thorough. Betsy went above and beyond as well as the front desk ladies. Also the ladies who did my MRI and X-rays were so patient and caring. They really made the hassle of getting imaging painless and even gave me some extra tips and tricks for my back pain. Highly recommend.
Reviewed On Yelp
Pleasant
Reviewed On Google
They managed to make a usually uncomfortable experience, comfortable. Thank you! I will definitely return to Touchstone Imaging Fossil Creek.
Reviewed On Google
Had two scans done in the same appointment time. Scheduling was quick and didn't have to wait for an available appointment. Once at the clinic, we were treated extremely well by everyone we came in contact with. Everything was explained well and put the patient at ease. Would definitely recommend this location,
Reviewed On Yelp
Love this office because staff is always professional and courteous during my visit. Highly recommended to others needing services.
Reviewed On Google
Great service all the way around
Reviewed On Google
Absolutely the best staff I have ever met
Reviewed On Google
Patient beware touchstone Imaging told me that insurance doesn’t cover some of their procedures, which is a complete lie. They refuse to request or get approval for insurance covered stating it doesn’t cover it. Also in the past overcharging me for Imaging and collecting full amount from the insurance company . Always get the CPT code verify with your insurance company before any procedure so that you know exactly what’s owed . Or find another Imaging facility that is competent and honest with their patients
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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