Urgent Care For Kids- Hulen's Online Review Report Card
Urgent Care For Kids- Hulen
4.6
Average Star Rating
1122
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Pediatric Urgent Care received 89.2% positive feedback, with patients praising the professional staff, quick service, and convenient location. However, 10.8% of the feedback was negative, primarily citing long wait times, rude front desk staff, and appointment mismanagement. Overall, the clinic is appreciated for its efficient care, yet it needs better time management and improved communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Urgent Care For Kids- Hulen's Reviews
Love the whole team there. Great service. Thanks for caring for the ones that we love.
They are awsome with my kids and they alwayse ask allot of questions to make sure my kids get the best care they need and the staff is alwayse nice
This place is far more that awesome. People who leave bad reviews for this location are probably miserable. The staff is always amazing, I come to this place all the time and ever regret it. Shot out to the hard working staff. Love you guys! Keep up the great work! Hulen is so lucky to have a great place to take sick children!
The absolutely worst, staff, customer service and patient care. I brought my child here and I seen previous reviews billing dispute reviews for this ofc but we have been to Urgent Care Kids in McKinney and never a billing issue with my child’s coverage; she has dual coverage. We were seen back in March no issues so, I thought but then months later we got a bill. I called her secondary information wasn’t there and was going to get billed. Now months later I came to bring my child in and was refused care for an outstanding bill at urgent care for a child. I will never go to another urgent care and these people will never get a dime from me! Miserable little people. I wish I could give no stars cause they deserve none. And I took this picture for my review and they came running out with their little cameras trying to chase my car down with my kids in it in the rain. So unprofessional, it took a lot not to act crazy.
Very disappointed
I waited more than two hours after they weighed my son for the doctor, I thought it was disrespectful.
Very professional staff
Thank you to the personnel (front office staff, nurse, physician) at this location for your professionalism and sympathy towards my son, who was having a terrible allergic reaction. You rushed us back to get vitals and an exam room, and we were able to see the doctor within 5 minutes of entering the door. Your staff was kind and knowledgeable, and you understood a mother's sense of urgency in a scary situation like this. I cannot say enough good things about my experience last night. Thank you!!!
Extremely professional and caring. My son and I had a great experience there and will definitely be back!
The staff was friendly and attentive but the tech who made the ortho brace did it improperly. Her brace didn’t even cover my son’s buckle fracture. The X-rays did not cover all angles. I had to leave and end up going to Cook ED to have a new brace made. The NP was kind but was about to refer us to Scottish Rite until I suggested Cook Orthopedic clinic. Overall the clinic was clean, the wait was longer than expected and I still had to go to Cook after my visit with Urgent Care for Kids.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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