Brian Flowers's Online Review Report Card

Ophthalmology Associates is very professional and my eye surgery went very smoothly!

Dr Brian Flowers performed cataract surgery several years ago with a perfect outcome. He also treats me for glaucoma which is stable thanks to his continued care. I hope he never retires.

Dr. Warren was his usual happy, knowledgeable, helpful self as was the entire rest of his staff. I would wholeheartedly recommend him and the rest of his staff to anyone.

Dr. Flowers is wonderful. However, nothing else in this office goes well. They are always over-scheduled. For a mid-morning appointment, I waited 1 hour 40 minutes and had to leave without seeing the doctor due to another commitment. The funny part is that I received numerous reminders of my appointment time. I honored that time; they didn’t. The front desk staff isn’t the nicest and seem inconvenienced to deal with patients. My billing has been incorrect several times and getting it straightened out is difficult and causes issues with our insurance.

Dr. Flowers was great. However, nothing else goes well. I have been a patient for 3 years and have always had a long wait. This office is always over-scheduled. My last appointment was mid-morning and after waiting 1 hour 40 minutes, I had to leave without seeing the doctor due to another commitment. I had received numerous reminders of my appointment time but I was the only one who honored that time. Billing has been incorrect several times and makes problems with insurance payments. The office staff isn’t the nicest and seem inconvenienced to deal with patients. The care from Dr. Flowers isn’t worth what you have to put up with from everything else.

Dr. Flowers would get 5 stars. However, nothing else is organized in this office. For a scheduled mid-morning appointment, I waited 1 hours and 40 minutes and had to leave without seeing the doctor due to another commitment. My billing was so inaccurate that it took a lot of time and work to straighten it out with insurance. This wasn’t the first time these things happened, just the last.

I’ve been seeing Dr. Flowers for about 17 years and can safely say he is absolutely incredible! He is thoughtful and kind, but more importantly highly skilled and incredibly good at what he does. I’ve had countless procedures done since I was 3 years old and my glaucoma is now controlled and my vision has improved. His staff is warm, kind, and patient. We used to drive from Austin to Fort Worth just to see him! He’s the best around.

Dr. Flowers has performed cataract surgery for both myself and my husband. His attention to our needs, questions, and comfort were outstanding. Our vision is excellent now. I would and have recommended him without reservation to others! Take care of your eyes and see an eye surgeon you can count on!!!!

Dr. Flowers implanted Restor lenses in both my eyes in Jan/Feb, 1918. The left eye was not corrected to 20/20, and vision in the right eye has been very foggy ever since due to an improperly centered lens. In addition, my vision in low light situations is greatly diminished due to the way the Restor achieves its multifocal properties. Dr. Flowers said he would replace the right lens, but opinions of 5 other ophthalmologists said it was too risky. In addition, one month after each eye was done, I suffered retinal detachments, including macular detachment in the left eye. I’m not necessarily blaming this on him. My issues with Dr. Flowers are that he did not adequately cover the plusses and minuses of the alternative lens options, and I believe that he shouldn’t be implanting lenses he can’t be certain are positioned correctly. If you are thinking of using him for implants, I recommend you get a second opinion on his plan for your eyes.

Had 1 year cataract appt check-up scheduled for June that I had to reschedule. They couldn't get me in until November. Didn't even care that I was having an issue that needed attention! Knew that they couldn't get me in right away but was hoping for 1 or 2 month/s out! Wasn't expecting almost 6 months out!!!!! They do not keep a cancellation list....just told me to continue to call back and see if they have any cancellations! So glad that we do not operate our medical office this way and treat people as if they don't matter and aren't important! Wondering how many people just say "screw it" and go elsewhere? I gave them 3 stars only because of this issue. Dr. Flowers is an absolute wonderful doctor however I'm sure he's losing patients because of his office staff and their attitude! Wonder if he realizes this!