Epiphany Dermatology's Online Review Report Card
Epiphany Dermatology
4.6
Average Star Rating
1016
Total Reviews
59
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Epiphany Dermatology garnered 90.4% positive feedback, with accolades for knowledgeable staff, caring doctors, and professionalism. In contrast, 9.6% of the feedback was negative, often citing billing issues, rude staff, and long wait times. The practice is recognized for its expert care, yet could improve communication and billing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Epiphany Dermatology's Reviews
Katie was very attentive as was the rest of the staff. Always enjoy going to my annual screening.
Very happy but waiting for dr is always long 30 minutes or longer never experience that at ant other doctor's office but here.
Muy Buen lugar La Doctora Lucy Excelente Me atendieron muy bien Todo el personal excelente
I saw Dr. Lucy Li yesterday and I have to share that I have the upmost confidence in her. I have seen her for 15 years or more and I truly value her expertise and care. She caught my melanoma a few years back and I am so grateful. She monitors my skin with exactness and that gives me incredible peace of mind. I’m someone who consistently presents with Basel. Cell, squamous cells and Dr. Lee identifies them and gets rid of them leaving me very pleased with minimal squaring. I highly recommend her.
I have only been seeing Dr. Katie Vo for about a year now and am extremely happy with her diagnostic knowledge and care. Much better than any other dermatologist I have gone to.
Staff is proficient and knowledgeable. Lucy Li is very pleasant. They sometimes seem rushed, otherwise I would give them A 5 star rating.
Had multiple appointments for warts and waited for hours just to have few minutes of laser treatment and leave…kept begging staff for someone to come see me and it was always “she will be right there”. Any question I asked, doctor didn’t know to suggest any alternatives and just kept telling me to come back when treatment didn’t work clearly. Not the friendliest staff.
Daughter and myself were patients of this practice but they make it very difficult to get a prescription filled that should be written for a yearly dose saying we have to be seen every six months.and has to be filled by Their pharmacy. Just a money grab
Great service
I am absolutely stunned by the negative reviews for this clinic. I went in today , I was treated with kindness and professionalism at the front desk. I was taken back to the treatment area , asked a couple of questions and I had all of my concerns addressed. Then the doctor and two staff members came into treatment area- Dr Li spent a couple minutes with me- addressed my concerns and offered to courses of treatment I chose to have a few benign growths frozen off my back She reviewed to others on my neck and head , told me what they were and that was that. No "rushing" me in and out as others have mentioned. Not sure how much time yall expect from a doctor- but I was satisfied.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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