Southwest Allergy & Asthma Center - Frisco's Online Review Report Card
Southwest Allergy & Asthma Center - Frisco
4.5
Average Star Rating
133
Total Reviews
16
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
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Review Summary
Southwest Allergy and Asthma Clinics received 87.2% positive feedback, with patients praising the friendly staff, thorough care, and professional service. However, 12.8% of the feedback was negative, primarily citing disorganized communication, long wait times, and unanswered follow-ups. Overall, the clinic excels in patient interaction and care yet needs better time management and communication processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Southwest Allergy & Asthma Center - Frisco's Reviews
If there’s zero star I would. Waste of money.<br><br>After the initial consultation for my daughter’s peanut allergy, I was asked to obtain records from my previous provider, leading to repeated back-and-forth. Once that was done, there was no response or follow-up. Despite multiple calls over several weeks and being told I would get a call back, no one ever contacted me. Extremely disappointing and unprofessional.
Saw Madiha Hussain PA-C for second time and will have our next one with her! We had a great experience. She really listened, didn't rush us, and made us feel heard. She explained my daughter's medications and plan in a way that actually made sense. Been seeing a different doctor but seeing Madiha made a big difference and my daughter is finally breathing better.<br><br>Highly recommend her to everyone especially moms with kids.
Wait times for allergy shots have gotten progressively longer. Seems to have gotten worse the last few months. We just waited 40 minutes to get injections so we were there an hour total for something that used to take 30 minutes max. We have been coming here for years as my daughter and son have both gotten allergy shots here. I have already addressed the wait times about 4 months ago in person at my son’s last check up. It’s gotten worse. I’m seeing other reviews below complaining about the same issue. I also see responses that state you appreciate the feedback so you can make the necessary changes. Those responses seem hollow as nothings improved. Stop taking new patients if you cannot effectively service the current patients you have. Do a little self assessment and check the check in times and when shots are administered and you will see how long they have gotten. Maybe spend a little less time responding to google reviews and do some self scouting. You know Wednesdays are going to be busy so why don’t you add another shot person at these afternoon times. The lady or lady’s administering shots are nice but do not work with a sense of urgency either. Sorry for the harsh review but it’s extremely frustrating every time I come to your office.
Excellent first visit. More to follow!
Extremely nice, knowledgeable, thorough and professional. Would gladly schedule my next appointment with her.
I rarely leave reviews, but this one is truly well deserved. I’ve visited this office before, but we were recently seen by Madiha, and she is absolutely amazing. Her knowledge and compassion speak volumes and truly set her apart as a healthcare provider. She was incredibly patient and took her time with us, which meant so much, especially these days when many providers seem rushed. Having Madiha on board has definitely elevated our experience with SWA!
Dr. Madiha Hussain is amazing and myself and my whole family have had the most wonderful experiences with her. She is so kind and so informative. She takes the time to discuss everything with you and makes you feel at ease. Simply wonderful!
I have seen many different people to try and help my asthma, and have never gotten true relief I met Dr. Madiha. She has truly turned my life around and the days are much easier. Highly recommend.
I cannot recommend this office enough! Madiha Hussain, my PA, has always listened to my concerns. She throughly explains why she prescribes what she does, and answers my questions. She took me off a medication that I did not know was harmful long term, and educated me about the risks. No one has ever done that for me! I hope she stays with this practice long term, as I will be recommending her to all of my friends and family!!
Wouldn’t recommend at all.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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