Central Texas Cancer Centers's Online Review Report Card
Central Texas Cancer Centers
4.8
Average Star Rating
263
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Austin Cancer Center received 95.8% positive feedback, with patients praising the caring and friendly staff, knowledgeable doctors, and professionalism. However, 4.2% of the feedback was negative, primarily citing disorganized staff and billing issues. Overall, Austin Cancer Center is renowned for its compassionate care, yet it needs improved administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Central Texas Cancer Centers's Reviews
I pray that they treat their patients better than they do their delivery drivers. They were quite rude and snooty to me.
Reviewed On Google
I had my first appointment with Dr. Rivera this week. I had a big chip on my shoulder due to my previous experience with radiation. Dr. Rivera was kind and patient with me and addressed my concerns. When I left I was very pleased with CTCC. The staff here is also fantastic. They do not use a gating system with the phones. When you call them a person answers the phone. They respond to phone calls and emails. Thank you Dr. Rivera and all the CTCC staff.
Reviewed On Google
I had a chip on my shoulder because of two previous experiences with Radiologists. Dr. Rivera was very kind and took time to explain some things to me and seemed to understand what my incontinent situation was and how it made my previous treatment not what I had hoped for. I think he is an understanding MD that will listen to his patients. And the staff here is wonderful. This is a superior medical facility.
Reviewed On Yelp
Dr. Brown and his staff are so professional and caring. They are sincere about helping you feel well and cared for through the radiation process.
Reviewed On Google
Dr. Brown has been my oncologist for the last 15 years. He always makes the utmost effort to stay at the forefront of development in his field and is an overall great guy telling it like it is.
Reviewed On Google
A great group of caregivers from Dr. Brown to the receptionsts and radiation techs as well as Jennifer Dr. Browns nurse! It was always a cheerful atmosphere when I went in for treatment.
Reviewed On Google
Always a good experience when I visit. Dr. Brown listens closely and doesn't rush through the visit. All staff is great
Reviewed On Google
Great personal experience
Reviewed On Google
Dr Rivera and his team are the best. The entire staff are the most pleasant and caring care providers I have seen. I no longer live in their area but drive over sixty miles to be under their care because I know I will be well taken care of.
Reviewed On Google
I have been seeing Dr. Brown and the staff of Central Texas Cancer Center for years. They are helping me fight prostate cancer. I consider them to be the best in every way.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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