Richard Kern Md's Online Review Report Card

I have been a patient of Dr Kerns since 2017 and I would absolutely trust this man with my life. He is honest and sincere in every aspect of the way. He will tell you up front that he will not cut on someone just to be cutting. He has preformed two cervical surgeries on me and I would not be here today living the life I am without him. Thank You Dr Kern For All You Do, I Have Nothing But Respect For You And Your Staff

Dr. Kern did surgery on my back. Explained everything that was going to happen. It was very reassuring after he explained the procedure I felt very confident. He did an outstanding operation. The staff was also great to me.

I ha e zero complaints and only praise for Dr.Kern. He performed my procedure flawlessly and was honest, thorough and careful. I would give him 5 stars if not for his awful staff. Aside from one very nice PA named Laura, I give zero stars to his front desk staff and another nurse named Kirsten. Rude and snappy is the norm. I have never been treated like them by anyone else in Texas. I nearly walked out on my first visit, as I thought it may be indicative of his abilities, and I’m glad I did not, but I do not know if my next procedure will be with him as dealing with his staff is demeaning and humiliating. They treated like a burden who was bothering them with my presence, did not return phone calls, and were overall just cranky and mean.

Dr Kern and his team were fantastic. Highly recommended!!!!

Dr Kern was my surgeon when I had a brain aneurysm burst in 2011. I was a healthy guy with no history. My outlook was very bleak and he did not hide that fact from my family. However, he fixed that one and another he found. Three years later he did a back surgery on a bulging disc and fixed that as well. This guy saved my life then fixed my back so I could live normally.

I would not advise anyone to use Dr Kern he did surgery on my back August 2015 he has messed my back up a lot worse than it was to start with. After the surgery when I wasn't getting any better and I would call to see Dr Kern and they wouldn't let me see him I'd have to see someone else then his nurse finally told me he said that I just needed to go to a pain management Dr. He went in through my belly I was in hospital four days when i came out i already had a bad infection which ended up with a wound vac. ended back up in hospital to drain infection from the dr that opened my belly Dr Sprouse and I would not advise you to use him either. Now from the surgery I have a hernia as big as a soccer ball and it cannot be fixed so i'm stuck with it the rest of my life the infection was so bad that it ate all my tissue so therefore theres nothing to sew to to fix the hernia.

I have never in my life been talked down to like this Dr did to me. He may be a good surgeon, I wouldn't know, wouldn't let him touch me. He was rude and arrogant. Every time I tried to speak he cut me off. Would not recommend him to my worst enemy.

Office staff has no customer service skills... I wonder if Dr kern has any idea what is going on in his front office!! Staff answers the phone rudely and argues with patients!!! Wow!

Dr. Kern was my surgeon for a recent spinal procedure. I have absolutely zero complaints about his skills. He is honest in his evaluations and is specific in regard to what he feels is the best course of action for his patient. My last surgery was a preparatory operation to prepare me for what he knows he has to do to eliminate my pain. Unfortunately he works in a clinic for another doctor who believes in overbooking to the maximum. Although it is not a problem of Dr. Kern's making, waiting times for office visits are extremely long. This, however, does not have any effect on his ability as a surgeon.

I'm not sure where these other people get that he's not good at bedside manners this is an outstanding doctor and genuine and caring for his patients I've had two back surgeries now from dr. Kern I'm about 2 months out now and I have to remind myself that hey you've had a back surgery I'm literally pain-free thank you so much dr. Kern five star across the board for me