Baylor Scott & White Institute For Rehabilitation - Grapevine's Online Review Report Card
Baylor Scott & White Institute For Rehabilitation - Grapevine
4.2
Average Star Rating
727
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Online Reviews Breakdown
List of Baylor Scott & White Institute For Rehabilitation - Grapevine's Reviews
Kind, caring, and informative outpatient radiology department staff; and the radiologist was very skilled. I felt very comfortable going through my procedure.
Please continue to hold your ground against the slanderous accusations by Dr. Bowden. It is painfully obvious with a little research that she has a political agenda. We don't need docs like her.
Attending Provider: LaRussa, Jacquelyn Anne I'm not the only one who has had a bad experience with this doctor. She is rude and very unprofessional. I was sent to the ER by my physician with chest pain and shortness of breath. My original X-ray showed an enlarged heart with possible mild congestive heart failure, and my white blood cell count was high. I was diagnosed with Covid two weeks ago; my body is fighting an infection. There are several cases of Covid causing severe lung and heart complications. She only did a blood workup. No EKG, No X-ray, No additional testing! She didn't even refer me to a cardiologist like she said she would. She didn't ask what medicines I was taking. She had me sit there for 3 hours and refused to do anything else for me; if you are having heart issues or dealing with Covid, steer clear of Baylor in Grapevine.
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The staff at the hospital is very conscientious, at least individually, but they fail to communicate and coordinate with one another. Add to that the hospital policy of denying patients’ rights to see their children makes this a place I cannot recommend.
The quality of care all around was great (with the exception of one physician). My husband spent 3 nights there and all the nurses were friendly and attentive, the physicians knew what they were doing, were empathetic and the rest of the staff was friendly. Baylor Grapevine will be our choice for any future hospital stays.
I have been a patient at this hospital 3 times in the last 2 years. The hospital staff is outstanding In every way. Very sensitive to patient needs. They are also very kind to your family. Can't imagine a better experience.
My mom was a patient here about 2-3 weeks ago in room 3315. Day of her discharge, the occupational and physical therapists made a remark that my mom had gone to the bathroom on her bed liner. The left my mom exposed with door wide open, telling her the tech would be by to clean up. They did not finish up their session with her. Also, was told by the nursing staff that same day that they DO NOT provide adult diapers ( mom was being transferred home by Careflight and I wanted to make sure she was modest), and the Mickey Moused one that didn’t even cover her properly. No one read her chart, when the rest of the family would visit and we’d mentioned the importance of her care, no one took it seriously or they would rush through things. Very chaotic and disorganized with the discharge paperwork and were quick to rush her out of the room. Came back later on the afternoon, to the ER, due to a head injury 🤕 mom sustained on the way home. No ER nurse was helpful, one nurse that we asked to help change my mom left us with supplies expecting us to change our mom by ourselves. Escalated poor patient care issues to a Miss Loretta Saunders who had promised to get us in touch with the president of this hospital. No such follow up or contact was made. Would not recommend this particular Baylor Hospital at all.
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The ladies imaging center was extremely professional but also warm, courteous, concerned for my comfort & understanding of each step of process performed for my breast biopsies. I was treated with the utmost respect & kindness.
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