Carenow Urgent Care's Online Review Report Card
Carenow Urgent Care
3.4
Average Star Rating
1454
Total Reviews
87
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Carenow Urgent Care's Reviews
Charged me $175 for a covid-19 test. Insurance said they list as another thing that isn't covered by the CARES Act. Not to mention very slow. Criminals and corrupted corporate leeches.
Reviewed On Google
Everyone was so kind and friendly. You walk in sick but immediately feel better with such caring staff, nurses and doctors! Thank you Care Now!
Reviewed On Google
We came here at 9:45 and we had to stay in the room till 11.00am still doctor didn’t show up, and the girl brought us to the room I asked her how long it will take more she had no manner to say that how long. She was rude and doesn’t even know how to treat people. No Customer service at all, they don’t even smile looks like they’re working here by force. People come here to feel better but I think people get more sick mentality to be treated like this. I will never recommend anyone to come here.
Reviewed On Google
Fast checkin. Clean facility. Fast exam
Reviewed On Google
Very friendly and pleasant customer service.
Reviewed On Google
Great staff. They got me in & out within an hour but the room (room 1) was filthy. Syringe caps trash all over the floor.
Reviewed On Google
Building is clean and nice looking. The staff were so nice and professional. Thank you!
Reviewed On Google
The front desk here is continually and consistently full of rude people who couldn’t care less about their job or the people. Today (2pm on 9/16/2023) the 2 girls there were literally just sitting on their phones. On Facebook. Scrolling. They were even trying to hide it. I walked in, they didn’t smile, they didn’t say hi, just said did you fill out your paperwork online? What a way to great a hurting patient… just such a bad attitude. I filled out paperwork and she told me 45 minutes, I waited 20, then my husband came in and happened to ask her and she told him an hour. I said “but you told me 45 min 20 min ago?!” and she just said oh well it’s just a guess. I worked in doctors office as a patient care coordinator for years and so I understand how it goes. But that’s no reason to be rude, to be unfriendly, and just down right bad at your job. The worst part is that it has consistently been this way for years. So obviously it’s the management behind them who also couldn’t care less. I live across the street from this location but I’d rather go to Weatherford than go here again. Go somewhere that actually cares about you as a person, let alone as a patient.
Reviewed On Google
Front desk, nurse and PA were welcoming and very nice. Was in and taken care of very well. Thank you, Care Now Grapevine staff!!
Reviewed On Google
Great and convenient.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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