Dr. Andrea Arguello's Online Review Report Card

0 Estrellas. El personal Medico muy amable y eficiente en los dos idiomas, dos diferentes sedes de atencion muy conveniente, las visitas con ella muy rapidas no debes tener muchas preguntas porque no tiene tiempo, envia examenes o procedimientos sin haberlo previamente hablado en la cita lo cual te deja con mas preguntas sin respuestas, responden muy rapido en el portal si escribes en ingles en espanol se demoran un poco mas, no era la mejor pero tampoco la peor Doctora, todo iba "normal" tenia una cita de rutina en mi semana 26 a puertas de mi 3er trimestre soy paciente mayor de 35 pero sin ningun riesgo detectado embarazo en perfectas condiciones y cuando llegamos nos dijeron que la cita habia sido cancelada y que la Doctora habia tomado la decision de no atenderme mas, segun ellos habian enviado una carta por correo que jamas llego y tampoco me dieron explicaciones ni respuestas alguna, me parecio una falta de profesionalismo no dar la cara y explicar razones por el abandono del paciente en la etapa mas IMPORTANTE del embarazo NO LA RECOMIENDO para nada, al momento de hacer el cambio de doctor el personal del call center no tenian idea de como era el procedimiento ni que se requeria para hacer el envio de mi record a mi nuevo doctor,en resumen NO LA RECOMIENDO.

I love Dr. Arguello. She’s always on time and so sweet. They staff is very friendly and welcoming.

Hace unos dias tuve un aborto espontaneo y cuando necesite de la atencion medica de la doctora arguello nunca pudo ser, nunca aparecio, nunca tuvo tiempo para atender a su paciente. MALISIMA ATENCION.

Dr.Arguello and her team takes very good care of you. Responds quickly to all the questions.

I change doctors during my first trimester of pregnancy because I wasn’t happy with my previous Obgyn office team, doctor Arguello was very friendly her team Brandy ( amazing at taking care of the patients needs) also Mary Laila and Summer excellent PA I usually have a lot of questions so she was nice answering and explaining my concerns. The portal is very helpful if you have any questions and they usually answer within 24 hours so far so good but I will complete my review once I finish with all the process of my pregnancy and my follow up appointments to share a real review to all woman looking for an excellent obgyn that you can feel safe and confident stay tune! Billing department needs to take care of their patients better they never return phone calls on time except if you call them several times and messages and even that after 3 weeks you will have to call them again to get a response from them.

This is my 2nd Pregnancy being with MacArthur and I absolutely love it!!! Dr arguello is seriously the best and the staff is super helpful and kind! I wouldn’t change a thing about them, love love love!!!!

Excelente atención medica. Todos en la oficina son muy amables y atentos. Me siento segura por la forma en cómo están al cuidado de mi embarazo, su atención y cuidados son muy buenos.

This office is a joke! Positive reviews are mostly likely fake. The phlebotomist there missed a tube of blood and they told me to come back the next day any time. I live an hour away and drove there and they told me they didn’t have a phlebotomist that day…and to drive to a different location that is another hour away! Why would they tell me to come in the next day at any time?? The office lady is rude and has no compassion. The Obgyn is also not good, I told her I’ve had a cough and chest pain since thanksgiving and she just gave me a list of otc medication for pregnant women to take. It doesn’t even list the drug names…I’m finding a new Obgyn. I would suggest nobody come here if they want to be taken seriously. The people here do not care about you.

First time mother and I can honestly say I’ve had a great experience with Dr. Arguello and her team! Highly recommended and grateful for everything that I’ve experience with the Grapevine location.

Provide excellent service in a timely manner