Nathan Graves's Online Review Report Card

Dr Graves is always running late and his staff will tell you that he does. He is not effective in communicating your care to you, nor your prescriptions.

Dr. Graves has been wonderful. I think the reason there is a long wait sometimes is because so many patients, and he takes the time to explain everything about what is happening. I appreciate his caring nature, and his focus on the patient.

I went through 5 kidney stones operations using Dr. Graves to remove my kidney stones. First three operation were ok but in the last two operations I didn't see any progress in the x-ray or see any stone fragments came in the urine. They are not giving CD copy of x-ray. I got the feeling either the laser they are using is not great or doctor is inefficient or greedy. When ever I ask Dr. Graves to expedite the process he uses to say something like "It is like going to hundreds of mining tunnels", "I could put a hole and remove all stones but gradually your kidney will die and you could die", "it is like rabbit and tortoise race". He couldn't tell me how many more operations are needed. I spoke to my brother(He is a doctor in India) and he told me that we don't do this many operations in India and go for second opinion. I went to another urologist(Dr. Paul Kaplin) and in one sitting he removed all my stones and removed the stint. Finally I felt happy and relived after 2.5 month struggle

Fraud - He will order unnecessary and expensive tests that you don't need or approved. Run from this man he is a complete fraud. They told me I was getting a routine urinalysis to check for a basic infection and he ended up running a full panel that costs thousands of dollars. He is a complete fraud

VA Dallas (Triwest Insurance) sent me to Dr Graves through veterans choice program. Started early January 2020. He wanted to run a bunch of tests - cystoscope, biopsies and 2 MRIs before even putting me on the chemotherapy treatment schedule. Mind you I was already diagnosed with cancer May 2019 but went with the “more testing” since the VA (Triwest) was paying for it.... guess what I have fung cancer... so shocked... kidding already knew this. Ok now it’s early February and Graves said I would start chemotherapy that Friday. Following day I got bumped again and again and again until they took me off the schedule altogether. Still waiting and it’s March 22nd. Graves uses the veterans to run unnecessary tests because I already had cancer and and he never mentioned a waiting list for chemotherapy... I wouldn’t have agreed to go. He told me he’s get me done immediately. He is killing veterans and getting us worse because of his ignorance and incompetence. RUN

VA Dallas (Triwest Insurance) sent me to Dr Graves through veterans choice program. Started early January 2020. He wanted to run a bunch of tests - cystoscope, biopsies and 2 MRIs before even putting me on the chemotherapy treatment schedule. Mind you I was already diagnosed with cancer May 2019 but went with the “more testing” since the VA (Triwest) was paying for it.... guess what I have fung cancer... so shocked... kidding already knew this. Ok now it’s early February and Graves said I would start chemotherapy that Friday. Following day I got bumped again and again and again until they took me off the schedule altogether. Still waiting and it’s March 22nd. Graves uses the veterans to run unnecessary tests because I already had cancer and and he never mentioned a waiting list for chemotherapy... I wouldn’t have agreed to go. He told me he’s get me done immediately. He is killing veterans and getting us worse because of his ignorance and incompetence. RUN

Dr Graves, easy to talk to, not necessarily what you want to hear, but what you need to hear, and explains your options.Wouldn’t think of going anywhere else!

Great Doctor but Never on Schedule!! Appointment times are 1.5-2 hours late! My time is Valuable & I don't get paid to take time off work to go to my appointments.

Dr. Graves was fine when I saw him the first time. But I had a second appt for urodynamics and the nurse left me in the waiting room for an hour with a full bladder. When she finally took me back to the room, I shared my frustration with having to wait so long, considering the whole reason I was being seen was for an incontinence issue and I had a full bladder. She got angry, told me to reschedule my appt and slammed the door. I've never experienced anything like this. Needless to say, I DID NOT reschedule, rather I cancelled all my upcoming appts and sought treatment with a doctor whose staff knows how to treat patients. Horrible, horrible experience.

An old dingy office. told me he could do a vasectomy as I requested. He did not tell me Medicare would not pay for it. Then charged me $1000 for it. Most other insurance allowable charge are $250 to $500. Then would not even give a discount. Billing person was very curt in saying they could not give a discount because I was on medicare. Ask him what the rule was and he replied "You can google it!" Forget about using this money hungry Doctor.