William Sheldon's Online Review Report Card

Was a great doctor, but he is now retired. Not sure why it still lists him as in practice. Should state office closed

Never spent more than 10-15 minutes and didn't address my questions. Felt like a "FILE NUMBER -next, next" Actually advised me NOT to exercise, explained it as NOT GOOD for me if I wanted to avoid low blood sugar episodes and passing out. Never mind explaining the "proper / correct method" of training & exercising. Never wanted to converse about "reversing my diabetes" and managing it through weight loss, diet, and exercise. Actually told me there was nothing wrong with the AVANDIA oral pills ... (On November 14, 2007, the FDA added a black boxed warning to the diabetes medication Avandia (rosiglitazone), citing the risk of heart failure or heart attack to patients with underlying heart disease, OR are at a high heart attack risk - unfortunately diabetics fall into this risk category.) Actually questioned me "Are you scared to die?" I got off the table and left that place. Hopefully your experiences are pleasant and informed regarding your health. peace out ...

Had a terrible experience with this physician. He inappropriately forced his hand under my daughter's shirt to get her heartbeat. She was wearing a t-shirt, which does not require skin to stethoscope. He was rude and interrupted me and my daughter at every step. I would never recommend him to anyone. I wish I would have read these reviews prior to taking my 16 yo to see him.

Dr. Sheldon was great, caring, and detailed, with his medical records. He was old school, and documented everything. Unfortunately, he should have never had his wife as the office manager, she was rude, and defensive. She failed to send documents that where requested by other Dr. office on several occasions. She refused to send prescriptions in to the Pharmacies, you would have to physically pick up the prescription and turn them in. Online it shows the office is permanently closed and the phone number is not working. Unfortunate, but He himself was a Great Doctor.

Had an appointment with Dr. Sheldon but the receptionist was so rude I left

Do not use this Dr or the Southern Endocrinology and Diabetes of Plano. The office staff are especially incompetent and rude. First visit - it was clear he hadn’t looked over anything my family dr had sent to him. He’s very disorganized. On the second visit, they made me wait for 45 minutes in a room and then a staff person came and said “the doctor can’t see you because we have misplaced your labs”. They, of course, blamed the lab company – but why did they find this out while I’m sitting in the room? They had two weeks to discover the mix up! The biggest laugh came when they still charged me for the visit – even though I hadn’t seen the doctor at all! I complained to the front desk that I needed to have my money refunded and she refused. I asked her “what If I fire you all? Do I get my money back?” She said “no”! I then asked if I was going to be recharged for the labs they lost – no answer. I went home and found a new endocrinologist and called them back and fired them. The practice admin wanted to speak to me and offered no apologies, just defensiveness. She did offer to refund my money – but reluctantly. This is not a professional practice. Do yourself a favor and RUN ELSEWHERE.

Do not use this Dr or the Southern Endocrinology and Diabetes of Plano. The office staff are especially incompetent and rude. First visit - it was clear he hadn’t looked over anything my family dr had sent to him. He’s very disorganized. On the second visit, they made me wait for 45 minutes in a room and then a staff person came and said “the doctor can’t see you because we have misplaced your labs”. They, of course, blamed the lab company – but why did they find this out while I’m sitting in the room? They had two weeks to discover the mix up! The biggest laugh came when they still charged me for the visit – even though I hadn’t seen the doctor at all! I complained to the front desk that I needed to have my money refunded and she refused. I asked her “what If I fire you all? Do I get my money back?” She said “no”! I then asked if I was going to be recharged for the labs they lost – no answer. I went home and found a new endocrinologist and fired them.

Do not use this Dr or the Southern Endocrinology and Diabetes of Plano. The office staff are especially incompetent and rude. First visit - it was clear he hadn't looked over anything my family dr had sent to him. He's very disorganized. On the second visit, they made me wait for 45 minutes in a room and then a staff person came and said "the doctor can't see you because we have misplaced your labs". They, of course, blamed the lab company - but why did they find this out while I'm sitting in the room? They had two weeks to discover the mix up! The biggest laugh came when they still charged me for the visit - even though I hadn't seen the doctor at all! I complained to the front desk that I needed to have my money refunded and she refused. I asked her "what If I fire you all? Do I get my money back?" She said "no"! I then asked if I was going to be recharged for the labs they lost - no answer. I went home and found a new endocrinologist and called them back and fired them. The practice admin wanted to speak to me and offered no apologies, just defensiveness. She did offer to refund my money - but reluctantly. This is not a professional practice. Do yourself a favor and RUN ELSEWHERE.

My experience with Dr. Sheldon was a great one. He was thoughtful in his questions, he examined me thoroughly, and he is having my blood tested to evaluate where I am with my various levels before we move forward with my treatment.

disgraceful behavior by office staff and very disappointed by dr's performance . called to see why no refills for regular insulin medication. When explained to office staff to make correction and change from monthy refill to 3 mnth refill staff blew up said issue was on pharmacy side . instead of agreeing to get corrected hang up on me and what's worse intentionally rejected the refill request by the pharmacy. Was told by pharmacy that dr's office never responded . so they are intentionally