Medina Regional Hospital's Online Review Report Card

We had to take our 7 year old daughter to get a vaccination and we just want to say a huge thank you to Connie and Alejandro the nurses that helped administer the injection. They were so patient with her and didn’t get mad or frustrated when she tensed up. Thank you for making her day and making the experience for her a positive one!

My husband called Medina Regional Hospital this weekend to ask how long the current wait time was as we have a toddler who needed care and we didn’t want to wait hours trying to keep him occupied if we didn’t have to. The receptionist told him they were not allowed to give out the wait time. When asked why, she got extremely rude and gave an attitude would just continue to repeat they weren’t allowed to give out that information. I do not recommend giving your business to this hospital. If the face and voice of this establishment gave attitude and refused to be of help, I don’t want to imagine the type of care they provide. We went to Uvalde Memorial and we’re treated like exceptionally from the first phone call.

As a person who works in health care and deals with emergencies regularly, I think the wait time is a bit much. I understand that covid is bad, but a simple impaled object or laceration can be treated quickly of the staff would step away from there computers

If I could give this place MINUS 10,000 stars, I Would!!!!!!!!!I took my fiancé in for a serious gallbladder problem on 6/21/2. Due to Covid numbers rising they would not let me stay with him! The issue was serious and they decided he would need transferred to SA for surgery! He waited for 9 hours to be transferred!! They stuck him in a room by himself with no call button or anyway to call for help other than his voice!! He screamed and screamed for help, yet his calls for help were ignored!!! Out of desperation he finally pressed a code blue button! They were irritated with him but Finally got him a call button!! By the time he was transferred he was sepsis and in big trouble!! My advise is… Do Not Even Take A Rat there for treatment!! Nobody deserves to be treated that way and this facility should be Ashamed of themselves for treating people that way!! But I guess they figured nobody could see the way they were treating people since all their loved ones were kept out!!!!

I have been disappointed with this hospital on more than one occasion throughout the years. I pay taxes to support them, but in all honesty I would drive to San Antonio on my deathbed rather than use them. Today my husband tried to get a covid treatment infusion after I picked him up a covid test from the HEB pharmacy. I am truly saddened that after having a phone consultation with a Medical Doctor, where the Doctor told him to go to one of these infusion sites to have the treatment. They told him no. They evidently did not trust the pharmacy quality test results. They did not respect that he was trying to do the right thing and limit exposure. The Doctor with whom he had his consultation with told him the infusion sites by law could NOT refuse them as this is governmentally funded treatments. I would love to find a lawyer that feels this will make a case and exploit this facility on discriminating against patients. And God forgive if something happens to my husband before he is treated. Truly I hope God can forgive those people at this establishment that choose negligence over their oath to care for a patient. I mean really if the issue was over the test… give him another test. Don’t turn your patient away. Ridiculous.

Thank you to nurses on second floor who were giving the infusions yesterday! What a professional... cheerful group of ladies! The things you do in such a dark time in our lives is every bit of spectacular!The compassion you have for your patients is rare to find! I love this hospital and especially my doctor, Dr Robert Hays. Best Doc I have ever had OR worked for ( I’m a retired nurse and I have worked for many)

Thank you❤Nurse London Jackson, Dr. Soulas, Dr. Mateo & all the great staff for taking care of me during my appendectomy! 5-Stars is not enough!!

I cannot say enough how fantastic the Emergency Room nurses and doctorshave treated my mom during some very scary health problems recently! They were so thorough and treated her with so much care and concern! Thank you Medina Regional Hospital!!

If it wasn't for them I would never found out i had a brain aneurysm

I feel very blessed to have Dr. Moises Soulas, Yvonne as my primary nurse, and Mark as my anesthesiologist, and the entire team whom I did not catch the names. I was cared for with such love, understanding, and humanity, words don't adequately express my gratitude. Your team, and surely every one at the Hondo Hospital and clinic are doing God's work.Today is National Nurse's day...I write this review, appropriately so, and leave my deepest gratitude and appreciation to you all, and Prayers that while you are carrying for us, the physically sick, let me say, "our Lord in heaven prepares a special place for each and every one there."May God bless you all, and keep your families while you do his work here on earth.