Aspire Allergy & Sinus's Online Review Report Card
Aspire Allergy & Sinus
4.4
Average Star Rating
123
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Aspire Allergy & Sinus received 81.8% positive feedback, with patients praising the friendly and helpful staff, professionalism, and thorough care. However, 18.2% of the feedback was negative, primarily citing disorganized scheduling, poor customer service, and billing issues. Overall, patients value the supportive medical team yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Aspire Allergy & Sinus's Reviews
I highly recommend Kendal Brown, FNP. She cares very much for her patients, is personable and kind, and very thorough with her treatment and care. I felt comfortable and at ease.
Reviewed On Google
Kendal did a fast and professional job of getting me signed in and getting my shots within 5 minutes. I have been doing allergy injections for over 5 years. I have filled out an AMA, therefore I do not need to stay the 30 minutes.
Reviewed On Google
The visit was thorough and everyone was nice, but I try calling when I got home and I was not able to speak to anyone. Received a message that I will get a call back 24-48 hrs. 😡
Reviewed On Google
They don’t have a doctor on the office so the shots schedule is never accurate. They say they are going to be open and you get there and they are close. You ask to talk with the manager but they don’t have a manager. So I really don’t know if my treatment will work. Terrible customer service. Nobody knows anything, nobody answer the phone and nobody talk to you about their schedule.
Reviewed On Google
I would like to add also.The doctor is a the clinic here in Houston, the doctor is worthless and a sorry example. And absolutely no help. And completely sorry, medical practice. I was waiting for him to return to the room and he left out. And got the nurse to kick me out of the office. This is a sorry example of a doctor.Undependable if you're not satisfied with your health insurance, you will not get that the care you need
Reviewed On Google
Very friendly and professional staff!
Reviewed On Google
Chris Thompson was quick, efficient & to the point listened to my concerns & had a plan of action after reviewing my CT scan, was friendly and addressed any questions I had!
Reviewed On Google
The staff are very friendly and nice, but I gotta warn ya’ll, this place is all about making MONEY. It’s a corporate business (this is what I found out after my visit), where they would try to take you card details during pre-check in process (never happened before in my life) and then they will say you have a random co-pay of $200 ( while you know your insurance does cover it) and then when you say you won’t pay, you just have to finish the pre- registration and sign hundreds of forms online… then after the visit you will have three options for treatment and all of them are NOT covered by any insurance except the most inconvenient option of taking weekly shots for a few years… well, people, I said what I said, make you own decisions!
Reviewed On Google
A awesome doctor
Reviewed On Google
The staff is very kind and helpful, which I truly appreciate. However, scheduling has been quite challenging for me over the past six months. I’ve noticed that the options for injection appointments seem to change frequently, which makes it difficult to plan. I’m working on building up to a maintenance schedule, but these frequent changes at Aspire have made it hard to do so. For example, just last week I was informed that Tuesday would be the only available day for injections this week, and I adjusted my schedule accordingly. However, I just received a new update saying Tuesday is no longer available, and now the options are Monday or Wednesday.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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