Aspire Houston Fertility Institute's Online Review Report Card

I loved the down to earth feeling the office had and how respectful and intimate the appointment was. I didn’t feel weird at all, she shook my hand and introduced herself when I went in. She came up with a plan of care, she went tru my history and made a plan and explained what is next. Glad she’s my doctor.

Awful customer service.

Great doctor, great listener, and really understand your situation. I love the fact that she understood me and put out a plan in place for my process.

I am extremely happy with the work Dr. Sabouni and her team did during my Hysteroscopy. She made me feel immediately at ease with her cheerful personality and even made me laugh at times! She explained what was going to be done, the risks, and recovery instructions. After my procedure, she came to check on me, explained how everything went, any findings, and reminded me of the recovery instructions. I highly recommend Dr. Sabouni and her team! This was our first procedure in our fertility journey and we are so grateful Dr. Sabouni was there to guide us through it!

I graduate from the Memorial at Gessner clinic in less than one week. I am going to miss the nurses and receptionist so much! They have been so welcoming and helpful during this time. IVF is not fun and can be super stressful, but the team here have made it as pleasant an experience as it could possibly be. Dr. Abdallah has been great from day one. He is not pushy and he gives you all of the information that you need. I truly felt like a person that mattered to him. On several occasions, he actually called me himself to tell me results. If you are considering taking the step to doing IVF with HFI Aspire, please consider coming to this clinic and seeing Dr. Abdallah (the other doctors here are great, too!).

Dr. Sabouni is the most amazing doctor I have ever had. I just had my last appointment and I walked out in tears because I need to transfer to an OB. I wish she was an OB to delivery my baby. I was so apprehensive going in and now I don’t want to leave. The staff at the memorial Herman location is amazing! They put up with all my questions and schedule changes. They all just feel like family and friends. Again I just wish they could be the ones to deliver my baby.

I have no problem with the doctor I saw but the office staff at the Fannin Street office was rude and unprofessional. My husband had testing done and we wanted a copy of the results. He called them once and was told it would be put on the portal. 3 days later, he called again and he was told the same. 7 days later, I called and still nothing. After 10 days, I drove to their office, paid $10 for parking just to get a copy of the results. The front desk lady was rude to me. Oh and also, it has been over 4 months and results are still not on the portal. I am a physician myself and know that patients have the right to a copy of all their test results. The number of phone calls and pleading messages we both had to go through to get one test result made me never want to go back to the clinic.

This was the first time I met Dr. Sabouni. She was very kind, and eased all the nervous jitters I had.

Today I had a procedure with Dr. Sabouni. She, and her staff, are amazing. I felt so comfortable the entire time. They were able to explain each step and gave so much information so that I knew everything that was going to happen. I would highly recommend Aspire HFI for any fertility needs.

Dr. Sabouni was very nice and made me comfortable and calm for my surgery as well as the staff.