Carenow Urgent Care's Online Review Report Card
4.1
Average Star Rating
2458
Total Reviews
197
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
MedSpring received 81.5% positive feedback, with patients praising the friendly staff, efficient service, and professional care. However, 18.5% of the feedback was negative, primarily citing poor communication, long wait times, and billing issues. Overall, the clinic is appreciated for its attentive care yet it needs improved administrative processes and better patient interaction.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Carenow Urgent Care's Reviews
Everyone is so nice and caring! Great experience
Reviewed On Google
The staff was very nice and warm during my visit. The Dr. was very friendly and attentive to my concerns and questions. Her warmness allowed me to open up more and how I was feeling at the time!!!
Reviewed On Google
In town on business and needed an Urgent Care. Went in at 7:30 pm. Was seen immediately. All staff was extremely helpful and kind. Saw doctor and picked up RX, all within one hour. I couldn't be more pleased with the experience. Would definitely recommend this group. C. Harper
Reviewed On Google
Emma gives the best shots and dr alekhya was so kind and knowledgeable. Highly recommend.
Reviewed On Google
The staff is GREAT. I was in and out of there in under an hour!
Reviewed On Google
Caring, thorough, and efficient. Just what I was looking for. Thank you.
Reviewed On Google
Fast and friendly service. Clean facility.
Reviewed On Google
I must say as a nurse of 29 years Mrs. Emma at the CareNow urgent care on Milam has the most beautiful disposition. She’s caring, empathetic, and very professional definitely will be well. Taken care of under her care.
Reviewed On Google
Great service and all the staff and Doctor very kind.
Reviewed On Google
Have nothing but great things to say about the kindness and care these ladies provided. I came in with a back injury and Brittany at the front desk was attentive and welcoming. Emma took me to the back and was caring and gentle and very patient as I could barely walk. Dr. Alekhya came in and was friendly and thoughtfully listened to what happened and explained my options.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
