Ccrm Fertility Of Houston's Online Review Report Card

Unprofessional, no empathy, Dr. McKnight is not self aware and very arrogant. Did not call with our results, left us waiting all weekend. Told me after one try she would not try again bc of my age and bc I experienced pain after the procedure. Ladies, do not allow a Dr like this to steal your dreams, it’s ok to be in pain after an invasive procedure and is quite normal to give patient’s Tylenol 3 after an egg retrieval. It’s not necessary to have cysto, they will try to tell you otherwise, just another painful procedure they will tell you is no big deal and perform wide awake with no pain relief. McKnight is rehearsed, insensitive and will play off any pain you have, it’s your problem. She only admitted how little our chances were until after she got her money and procedures billed, then told me I have little to no chance.

Called to make an appointment while still speaking to the gentleman, he hung up on me. I tried calling back, no one answered. I didnt hear back from the gentleman who hung up on me.

Financial advisor Angelina Amador was very helpful and quick to respond information.

Went here a few years ago. They screwed up our insurance three ways from Sunday and ended up unnecessarily costing us thousands of dollars that they had initially told us were covered. Then, they did absolutely nothing to help us sort it out even though the screw up was on their end. I don't have any complaints about the quality of medical care. That was good. It was only the insurance/billing.

Dr. Nodler and ccrm were very informative and made sure I completed all bloodwork and exams needed to see where to start. He seemed confident in telling me how we were going to go about this and that was comforting. Special thanks to Ms. hill (IVFcoordinator) for all her support and call backs when I was anxious about things. I’m excited to start this journey and I pray GOD blesses me with a little one soon!!

Dr. Nodler was great. Very informative and open to all questions. He also has a great team behind him. Everyone was very helpful and friendly. I’m sure I’m in good hands.

Our doctor was Katherine McKight and although she was absolutely incredible the rest of CCRM is not. I have received multiple bills from them which is understandable and expected, however I have left multiple messages with their financial department to make payments and they have yet to return my calls. Now they are messing up our credit because we are unable to pay said bills because of the lack of effort on their end. You can send a bill but can’t seem to pick up the phone for a payment? If we knew CCRM was going to be like this we never, ever would have chosen them. Despite having good doctors and staff everything else is complete trash. How can I continue to try and grow my family if y’all are out here destroying my and my husbands credit because you simply cannot find time to answer the phone?

I went with Dr Nodler back in 2019 to get pregnant and thankfully we saw the results of the treatment very soon! Now we want to have a second baby and of course this was our place to go! The Staff is very kind and the Dr Nodler is great. It worked very well for us so hopefully it will work for all of you! Great facilities and people! 100% recommended!

Poor experience. I was sent here for a lab test to be run, and the results were lost and not provided to my primary physician. When I called to locate the results, staff could not reach the Andrologist to find out what happened with the test and results.

I don't normally write reviews, but in this circumstance I'm telling everyone to stay clear of these people. The doctor (Dr. Hickman) is very rough and has no bedside manners, the medical assistants are extremely rude, and the billing staff is incompetent. They charged me for a test that was completely unnecessary and after 9 phone calls, several messages and finally an irate call from me to the clinical director - it took over 1 year to finally get it straightened out. In fact, they owe me a refund because I unfortunately partially paid for that unordered/unnecessary test - and Jen, the clinical director states, she "doesn't feel comfortable" giving me a refund on the extra I paid, but will happily "zero out my balance and call it even." If you want to try to have a baby, I wish you the best of luck. I truly do, but take my word and go somewhere else. Or - if you can afford it, go to the CCRM office in Colorado. They're much more professional and you'll have a higher chance of seeing success with Colorado than the Houston office.