Eisemann Plastic Surgery Center's Online Review Report Card

I wouldn't go here. I would go to place that really consults and cares about their craftsmanship and office practices. I had an extended arm lift and it went horribly. My arm pit was left open during surgery (didn't tell me or mom in waiting room), the incision on my left arm is so bad I looked deformed and having to constantly hide it. He has been very rude about a revision. He'll comment how bad it looks and I need a revision to the next appointment scoffing he can only do so much and laser it instead of recutting it. My arms are the exact same size prior to surgery. I have to do this all over again somewhere else. The staff and medical assistant call her the nurse she is not a nurse. His office manager protects him by saying she doesn't know because she is not in my appointments even though we have witness in there. My surgical notes from Methodist I sought out are super questionable. Below are pictures after 6 months. no sculpting or sufficient liposuction, scars terrible, and batwings blobs. At my last appointment, he would only lipo more and maybe laser my scars as my revision.

Eisemann is very safe and supportive for trans patients seeking care like top surgery. The process is simple, non-judgmental, and explained well. His staff, especially his receptionist Ms. Erica who helped me so, so much with this process, deserve the world. Thank you Erica. :)

I had a large lipoma, about the size of a baseball, on the back of my neck that needed to be removed. After researching online, I chose Dr. Michael Eisemann based on his outstanding reputation, extensive experience, and excellent testimonials. The results exceeded all my expectations. I was prepared for pain and discomfort after the surgery, but to my amazement, I felt absolutely no pain—none at all!!! Even two days post-op, I remain pain free and haven’t needed any pain medication. This has truly been the best surgical experience I’ve ever had. Dr. Eisemann and his team were not only highly professional but also incredibly friendly and supportive throughout the process. I am beyond grateful for this incredible experience and would recommend Dr. Eisemann without hesitation. Thank you, Dr. Eisemann, for your exceptional care—I couldn’t have asked for anything better! Aaleayah Muhammad

This office has skeptical practices. Refuses to schedule appointments unless you keep a credit card on file despite my deductible and max out of pocket having been meet for several months this calendar year. I personally have never in 40 years regardless of speciality had a doctor demand a credit card on file. If you're a new patient and do not have. A credit card you're SOL because they refuse to see you. Would not recommend as their level of professionalism is nonexistent. I have inclusive insurance that would cover pec implants as stated under summary description plan so I'm unsure what issue is considering everything is covered 100% at this point and there would be no fee to collect for consultation. This practice is a scam and fraud. No not risk your personal identity especially since they want it to remain on file before even being seen.

I'm so disappointed with this place. I had an appointment for a consultation on Wednesday (yesterday). I was called by the woman at the front desk asking me if I could change my appointment to Thursday (today) and I VERY kindly said "yes no problem I understand the doctor may be very busy". fast forward to today I show up and realize the parking situation is insane. I have very high anxiety when it comes to heights, inclines, and parking garages. I know I should have done my research more thoroughly to see how the parking would be but unfortunately I just didn't know. I called Carla at the front desk and while in TEARS explain to her I'm having a panic attack and cannot make it due to me not knowing where I was. Carla said ok but I'm going to charge you $60 for rescheduling.... I asked her very nicely to please not do that because I'm already very shaken up. she said no. I was going to reschedule and come back knowing the parking situation to give myself more time next time I came in. Carla had NO empathy for my situation and I find that very disrespectful and disgusting for a place that is supposed to make people feel good about themselves. I will be making my new consultation with a different doctors office.

To be fair, this is not a 0 star review, it's a 1/8 of a star review. I had an FESS and septoplasty done by dr michael eisemann June of 2022. The surgery and recovery went ok, but now 1 year out, I want to share my results: There are none. My breathing out of one nostril has MAYBE improved 10% and I think that's being generous. Dr eisemann told me repeatedly to go see an allergist and when I finally did she told me I was allergic to dust.... Everyone is allergic dust. I took allergy medication but it didn't improve anything. Dr eisemann guaranteed that the surgery he was performing would only change the inside structure of my nose, but now unfortunately that's not true. The mid section of the right side of my nose is now more bulbous and the right side of the tip of my nose turns further downward when I smile. There's also some weird cartilage near the tip of my nose that catches with certain facial expressions and hurts. I followed up with him 6 months after the procedure and explained all these things and he completely dismissed them. His response to me saying that the right side of the tip of my nose now turns downward when I smile was "well only you notice that".... Yeah no duh because I stare at my face everyday and now my nose looks worse after sinus and breathing issue surgery. The whole point was you said it wouldn't look different and now I have to see it everyday and it's ugly!! Originally, I had looked into getting a rhinoplasty along with these surgeries but ultimately didn't go through with the cosmetic. I don't have an extreme nose by any means, but felt like if he was working in that area, maybe I would explore the idea. (But didn't) what I don't understand is why not part of the procedure was widening the nostril of where my nose was deviated to. My right nostril is a thin slit compared to my left and even with the "septoplasty," the breathing out of my right side hasn't gotten any better. If anything it feels slightly worse. If I plug my left nostril, I can barely take a breath in because my ride nostril just sucks in. Doesn't that affect my breathing too?? Not just inside stuff? I supposed I'm starting to ramble, but I told him all of this at my appointment 6 months after and discussed these issues. I asked if my insurance would pay for some type of revision and his office said they called my insurance and were waiting for an answer. A couple weeks later I followed up and because it was over the holidays, they said it might take a week or two for them to get back to them. I followed up again and nothing. It's now been 7 months so I doubt they ever even asked. Ultimately, I paid $4000 (for my deductible, out of pocket insurance cost, and other expenses to the doctor and hospital) for this procedure that I'm still paying off in monthly payments, and I have no results. Just regret. I absolutely do not recommend this doctor and if I could go back in time, I would have never had done this. Daily I look back and am mad at myself for trusting this man, wasting my money and time, and now looking in the mirror and feeling sad about the changes to my nose.

I am extremely pleased with the outcome of my surgery with Dr. Eisemann! I had implants replaced & a lift. His follow up after surgery is thorough and makes sure the patient is progressing well. I 61 years old and breast look like a 25 year old. Highly recommend!

Dr. Michael Eisemann is a total jerk and doesn't care about any questions you have. He made me wish I was dead from one conversation. If you want any care go to anyone else. He clearly gives zero shits about people or how they feel.

I wanted to share my past and recent experience at Eisemann Plastic Surgery. I had a breast reduction 2 years ago. I was initially very pleased with the customer service and my surgery results, On the day I had my tubes removed it was VERY painful. It hurt so bad that I was crying. Dr. Eisemann looked at me like I had 2 heads. He said that taking the tube out shouldn't have been that painful. The pain was excruciating. I went home and I started having chills and running a high fever. I called a friend who is a nurse and he said that I probably had an abscess and it burst when he pulled the tube. He told me to call the Dr. and go then go straight to the ER. When I called Dr. Eisemann he told me that I didn't have an abcess, he said that I had covid. I followed my friends advise and went to the ER. I had a CT scan. When the Dr. came in the room he said "You were right, your Dr. was wrong". he gave me the dimensions of the abscess and it was HUGE. By 3am my breast ballooned to the size of a cantaloupe. They had to rush my covid test results so that I could be transferred to the main hospital to have emergency surgery. I DID'NT have covid. When I got to the hospital three people were scrubbing me down and getting me dressed to rush me into surgery. I was in the hospital 4 days. Dr. Eisemann gave me an apology but I didn't think it was sincere. I visited the office on the 11th of November because I had 2 lumps in my left breast. I had a post op appointment after my surgery and was told that I had scar tissue. On this visit Dr. Eiseman he said that I needed to have a biopsy. I was told that my appointment would be set by the office and that I should call the hospital and receive the information regarding the appointment the following week. I called the day after Thanksgiving and was told that they did have any orders from the Dr. I called the office and they claimed that they faxed the orders on the 11th. Between the hospital and the Dr's office I was given the run around, I ended up setting up the appointment myself after speaking to the scheduling supervisor. I was not told that I had to have a mammogram before the procedure. On the day of my appointment I arrived early only to be told that I could not have the procedure because I did'nt have a mammogram on file. I called Dr Eisemann's answering service. I told him they refused to do the procedure he said they would send over the mammogram results. They sent the results, but the mammogram was too old. The ladies in the office worked to get me in to get a mammogram and ultrasound the same day. The nurse asked if I would go to the Eisemann office tp pick up the order. I spoke with a nurse and I told here that I was very upset with the way things were handled and that I would not return as a patient, I walked out and looked at the order only to find that they had the order for the wrong breast. I went back and asked for the document to be corrected. I had the mammogram and the ultrasound and there was no cancer just fatty lumps and a cyst. The nurse told me that the procedure that was scheduled was not the procedure that I needed but it turns out I didn't need it at all. I called the office and asked to speak to a manager, she was unavailable, I left a message telling her the results and that I would be posting a google and yelp review. I have yet to hear from them. I have been worried and frustrated for nothing but that all could have been handled if they had been doing their job correctly. Waiting on to be tested to see if you have cancer is hard and frustrating but add poor customer service and scheduling errors to the mix and it is 10 times worse. DO BETTER!!!

Dr. Eisemann is an amazing doctor. No cookie cutter medicine here. Extremely personal and great experience.