Entrust Urgent Care Center - Immediate Care's Online Review Report Card
Entrust Urgent Care Center - Immediate Care
4.5
Average Star Rating
1566
Total Reviews
57
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
EnTrust received 87.3% positive feedback, with patients praising the friendly, professional staff, efficient service, and minimal wait times. However, 12.7% of feedback was negative, citing issues with billing, longer than expected wait times, and miscommunication. Overall, the clinic offers quick care yet needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Entrust Urgent Care Center - Immediate Care's Reviews
My first time visit there was today. I was very impressed with the facility, the staff, and the responsiveness of care.
Reviewed On Google
Huge shoutout to Jose for the IV therapy--I feel like a whole new person. Highly recommend!!!
Reviewed On Yelp
Had a great experience at entrust the provider Shaun was very informative I was in and out Nicole front desk was very sweet definitely recommend this urgent care.
Reviewed On Google
This Urgent Care is terrible! Took my son here a couple years ago when he was having frequent ear infections- we knew what it was he was sick with but the NP was looking in his ears forever. Wasnt sure she knew what she was looking for bc she said she didnt see an infection. Our Pediatrician looks for 2 milliseconds the next day and says clear ear infection. Was able to get my money back but my poor baby suffered 24hrs for their lack of knowledge. Flash forward to this week - my 5yo son tests positive for strep and flu on a Sunday, my throat starts hurting Monday and i visit this horrible place on Tuesday morning. I also test positive for strep…. Im wondering after 2 days why im not feeling better so i consult with my GP and he says they put me on a baby dose of antibiotics. Im not sleeping well bc if pain, cant eat or drink with out severe pain and i cant talk. My ear is hurting and my throat is visibly swollen. PC says go to a different Urgent Care to get proper treatment or the ER. 3 days i should have improvement if being treated by capable drs!
Reviewed On Google
Anchor Karen help me out nice helpful staff
Reviewed On Google
Karen and Dr. HE are amazing! Great. Professional and wonderful at what they do! Clean facility and enjoyable despite being here for stitches!!
Reviewed On Google
Dr. He and Jaquelin were very courteous and professional. Were thorough in explaining my treatment options. Wait was very short. This enTrust is always my go to location.
Reviewed On Google
The service is fast and the staff is very nice and knowledgeable. Ashley and Dr. Guoxiang are great!
Reviewed On Google
Ashley and the entire staff were amazing. I came in feeling horrible and I was treated quickly and professionally. I recommend this clinic highly!
Reviewed On Google
My first time visit to the clinic was a pleasant one. We were concerned about having any additional fees along with the consultation. But Ms. Nicole clarified everything for us and we were satisfied with the care that was provided for us. Ms. Kenia (I hope that's the correct spelling) was very kind and friendly and took good care of us. The doctor was very helpful in explaining the causes of the problem I was having. I even called the following day to inquire about an issue I was having with my symptoms and the staff was very helpful in providing the necessary information I needed. Thank you again 🙏🙂
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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