Eye Site's Online Review Report Card
4.9
Average Star Rating
538
Total Reviews
22
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Eye Site received 95.9% positive feedback, with patients praising the staff's friendliness, knowledge, and the excellent customer service. However, 4.1% of the feedback was negative, primarily citing impolite behavior and price discrepancies. Overall, the practice is highly valued for its exceptional care, yet it needs more transparency in pricing.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Eye Site's Reviews
I highly recommend Eyesite. I have been a patient for over 15 years. They have a great selection of eye glasses and the staff is very friendly and helpful. My nose pads on eye glasses were giving me trouble. I went in last week to see if they could assist. Sam dropped with he was doing and kindly replaced my nose pads while I waited for only a few minutes. There was no charge since I was a regular patient. Just good service.
Sandra and Mia were great very helpful and knowledgeable about everything
staff is unprofessional - Patel, OD committed two microaggressions during my visit. I have never felt more uncomfortable during an eye care visit.
My 8-year-old child has myopia and needed to start wearing contact lenses. Because he’s quite timid, it took us more than ten visits before he finally succeeded in putting them in by himself today. Both my child and I were exhausted at times, but the doctor and every single staff member at Eyesite were incredibly patient, kind, and encouraging throughout the whole process. Not once did we feel like we were being a bother, even after so many visits. Their compassion and professionalism truly stand out. I can confidently say that as long as nothing changes, this will be the only eye clinic we visit.
Great experience every visit! Mia-optician, and Dr Byrnes were efficient and professional -they got me and my daughter fitted with the right prescriptions perfectly!
I had an amazing experience with this place they’re truly the best of the best! The entire staff is very welcoming, and Adriana especially stands out. She really knows how to make you feel comfortable and is always ready to help with anything you need. I highly recommend this place to anyone looking to get glasses or schedule an appointment. Definitely a 10/10 experience!
Place is great service was amazing. Dr. Daniel was fantastic and helped a lot
The Dr had good bedside manners however the front desk girl did gave me a ‘3-5 days’ for my glasses to be ready; (I brought my own frames) However, it took nearly 2 weeks. I didn’t use the same place I used a couple of years ago and I should have because I would have paid a fraction of what I paid here and would have received them a lot sooner. Second eye dr I saw was great and fixed my prescription so that I can finally see better!! Yay me
Great about getting us in same day. Excellent demeanor with my six-year-old and eight-year-old.
My family and I have been coming for over 7 years. We are always treated with kindness and professionalism. All of the doctors are friendly and thorough . They have a great selection of frames and we don’t have to wait long to get new ones. This last visit, Stephanie helped my family get new frames and was able to get us set up with everything we needed. We will continue to go back every year.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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