Eye Theory Midtown's Online Review Report Card
4.9
Average Star Rating
759
Total Reviews
23
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Eye Theory received 98.7% positive feedback, with patients praising the friendly staff, knowledgeable doctors, and comprehensive care. However, 1.3% of the feedback was negative, primarily citing rushed consultations and poor communication. Overall, the practice excels in patient care, yet it needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Eye Theory Midtown's Reviews
Easy and very nice people. Knowledgeable, helpful. Dr is great.
Reviewed On Google
I had a great experience. The front staff were kind and flexible with my schedule change. Dr. Tsao was very friendly and didn’t rush my appointment. He listened to every concern I had and helped me with a care plan for further treatment. They also paid for parking in the garage which is always a plus! 10/10 for me! :)
Reviewed On Google
The dr was awesome. Thorough exam. Grace was excellent in helping me choose my frames Thx so much
Reviewed On Google
I haven’t started dry eye treatment with Dr. Tsao yet, but my experience so far has been incredible. I’m a bit of a baby when it comes to the health of my eyes, and Dr. Tsao has patiently and gracefully answered every question and eased every concern I have had so far. I’ve actually never had a healthcare provider show the same kind of patience Dr. Tsao has shown me the last two times I’ve visited him. He truly listens and answers your questions thoroughly and in a way you can understand. His office staff is kind, helpful and informative. I am so thankful I found Eye Theory Midtown, as I’m confident my dry eyes are in the best hands. 🥹🙏🏻
Reviewed On Google
Very quick service, thorough, and loved the interior and overall vibe of the office.
Reviewed On Google
Nice appointment and friendly staff. HOWEVER, do your research first. I have pretty great eye insurance, so it’s actually diabolical to charge almost $200 for a general eye exam. No eye exam should be more than $50, and if you have an astigmatism (which most people do) you will be paying extra. It’s a scam. I recommend Americas Best for a free/cheaper exam, then decide where you’d like to purchase frames or contacts. The price here was an extreme rip off, I even asked one of the employees to explain pricing. While she knew the price was insane. Anyways, nice office.
Reviewed On Google
Dr. Jonathan and his staff are amazing, very helpful and educational!!
Reviewed On Google
Everyone here was incredibly kind and helpful. They answered all of my questions and explained everything thoroughly. They were also really helpful in helping me find the perfect glasses! Highly recommend.
Reviewed On Google
The staff is always polite and considerate! The place is ALWAYS very clean!
Reviewed On Google
Love all the purses
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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