Hassler Dermatology 's Online Review Report Card

The Employee who answered the phone on 12/23/2025 around 4:16pm answered my question with an rude attitude when I asked politely do the doctor accept walk- ins, Many employees need to leave their personal feeling at home, and grow thick skin

I chose this dermatologist office mainly for its convenience, and overall it’s been a pleasant experience. The staff is always friendly, helpful, and the office runs very efficiently.<br><br>My only feedback would be for Doctor Hassler’s bedside manner. During my visits, I felt a bit rushed and not fully heard. While my concerns were minor, I still value a little more time and conversation to feel confident about my care. I recently spoke with another patient who shared a similar experience, so I thought it was worth mentioning.<br><br>That said, the office seems to have a strong focus on cosmetic dermatology, which may be perfect for some patients. I just wish there were a bit more balance with general dermatology care as well.

This is by far the most professional doctor's offices in Houston. Great service and never a long wait either.

Amazing doctor. The staff were great as well. Thanks, Dr. Hassler for assisting my daughter with such kindness and compassion.

Took me a month to book but service was Impeccable! Everyone was great, the dr was professional and I was in and out in 20min. Props to Arron, Bryan and destiny for being wonderful people!

Initial visit went well. Staff are all nice.<br>Dr Hassler is very straight to the point and I am likewise as well.<br>I scheduled an appointment to discuss one issue but since we are both very direct, we had extra time to discuss a few other issues that bothered me as well. Parking is very convenient.

Everyone was nice, and efficient. Dr. Hassler is friendly and interested in helping you.

Have never waited more than five minutes for appointment. Staff is friendly and professional. Dr. Hassler really listens to my questions and concerns. She subscribed an ointment for my psoriasis that has helped more than any i’ve ever used in my lifetime of treatment for psoriasis. Very happy with Dr Hassler!

I liked Dr Hassler she was straight to the point and I’ve been following her suggestions which have helped! I rarely leave reviews on medical businesses but I think she is great, kind, and smart! Her diagnoses are on point!<br><br>I will say her front desk staff can be so rude .<br>I’m also insanely busy with work and am a practitioner myself. I do call to check if appts are available or if cancellations are present. I always get attitude from her front desk as if I’m bothering them. It’s very off putting.<br>This is why I am changing my review to 4/5 because along with a great clinician the front office experience matters. I have thought abt changing dermatologists just based on how rude her front desk is

Deeply disappointed in Hassler Dermatology. After waiting a month for my son's first appointment, they refused to see him because I, his parent, wasn't physically present -- despite him being there with his caregiver and me available on FaceTime to give consent and sign anything needed. There is no mention of this requirement anywhere on their website or in the appointment confirmation. This rigid, outdated policy ignores the realities of modern families. Two full-time working parents, no after-hours or weekend availability -- how are we supposed to make this work? I'm doing everything I can to balance career and parenting. Instead of supporting that, they added to the burden. Families deserve better care and better understanding.