Hca Houston Er 24/7 - Bellaire's Online Review Report Card
Hca Houston Er 24/7 - Bellaire
4.8
Average Star Rating
2373
Total Reviews
26
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Signature Care Bellaire received 96.2% positive feedback, with patients praising the efficient service, caring staff, and welcoming atmosphere. However, 3.8% of the feedback was negative, primarily citing long wait times and staff rudeness. Overall, the practice is valued for its expert care but could improve customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Hca Houston Er 24/7 - Bellaire's Reviews
It was a wonderful experience. I I was cared for and treated with respect and love. The entire staff went above and beyond to make sure I received their best care possible.
Reviewed On Google
I had an excellent experience with both nurse Beth and Dr Ybarra who took care of me. From the moment I arrived, they made me feel comfortable and genuinely cared for. They treated me like family- showing kindness, patience, and respect in every interaction. Nurse Beth was very attentive, frequently checking on me and making sure all my needs were met promptly. They took the time to listen carefully to my concerns and explained everything clearly, which helped ease my worries. Their compassionate approach and professionalism made a big difference in my overall experience. I felt relieved almost immediately because I knew I was in good hands. I truly appreciate the high level of care they provided and am very grateful for their care.
Reviewed On Google
The receptionist at the front desk was AMAZING.. I came in on a Saturday during spring break and scared.. she was very kind and patient with me.. when I went back the second lady was a bit rude and off putting.. but the doctor and the nurse that checked me made the experience full circle from the first lady point of contact.. doctor was informative and patient.. the nurse on check out was sweet and helped ease my nerves with pleasantries.. my service time was a little long but that’s to be expected in an ER.. it could’ve been worse.. I did go straight back though.. Everybody couldn’t be perfect so the one didn’t spoil the entire experience.. I’d go back if I was in tow with an emergency again (but let’s pray not lol)
Reviewed On Google
It was absolutely amazing. I am from Lexington Ky and was there for a cheer competition. I felt like I was the only patient they had. The staff interacted with my family and I so well. Very clear about what they were looking for and the results. The nurse and I talked like we had known one another before that moment! The Xray tech and I were talking like cousins and he interacted with my mom and aunt like they were his family. Having a broken foot wasnt so bad with them taking care of me! It was nice to be in a diverse medical environment. Representation matters, especially in medical situations. You feel heard, seen and cared for and I truly felt that! I would recommend HCA to anyone!
Reviewed On Google
I did not do this y'all got me bent I don't recommend anyone go here stop logging into my profiles
Reviewed On Google
I will not recommend this place to nobody. I honestly think having a nurse with such aggressive attitude shouldn't be working on any facility dealing with patients. Nurse Neenah was simply asked a question and she literally started screaming and disrespected saying that she was the only one that asked questions and went up to me and pushed the registration tablet towards my face. This woman needs to be strongly monitored by cameras and been seen how aggressive she is to the patients. This is non tolerable. She gets paid to work not to humiliate patients in such way. I have never in my life had such a disturbing moment at an ER. I believe she needs some special attention as soon as possible. Will never come here again.
Reviewed On Google
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Reviewed On Google
None family
Reviewed On Google
Great service ,my nurse Zhai W treated me with excellent care and informed everything that she was performing, explained everything to me as she was very nice.
Reviewed On Google
The night time crew were excellent in taking care of me. I will recommend this place to others.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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