Hca Houston Er 24/7 - Westchase's Online Review Report Card
Hca Houston Er 24/7 - Westchase
4.7
Average Star Rating
2303
Total Reviews
50
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Signature Care on Westheimer received 93.8% positive feedback, with patients praising the friendly staff, professionalism, and quick, efficient service. However, 6.2% of the feedback was negative, primarily citing long wait times and billing issues. Overall, the service is deemed excellent, yet it needs better billing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Hca Houston Er 24/7 - Westchase's Reviews
Friendly and diligent
Reviewed On Google
My experience was great from the front desk to getting into a room. This nurse and the doctor listened and gave me the treatment I needed. I was there maybe an hour or less. I highly recommend.
Reviewed On Google
I found the staff competent, approachable and easy to work with. They put me at ease. Thank you!!
Reviewed On Google
Dr.Keller and the staff were all so kind. I felt like they really cared and I was feeling sm better after leaving !
Reviewed On Google
The two stars are for the wonderful nurses who are compassionate and actually listen. They genuinely care and advocate for their patients. The lack of the three other stars rests on the Doctor's shoulders. She was brusque and didn't take time to listen to my symptoms. She walked in the door with a preconceived notion of what was wrong and completely misdiagnosed me. She wouldnt hear anything I said and I felt dismissed and like she didnt care to resolve the issue I came in for. If you cant listen to your patients or treat them, maybe you're in the wrong profession, Antionette.
Reviewed On Google
Came in on an ambulance with chest pains, charge nurse Justine said the were running 6 hours behind, so it would be awhile before anyone came in the room. Justine stated they were using the vitals and ekg from the ambulance, im assuming they wasn't going to take their own! In this room 1 hour and bo nurse or anything. The only people that we saw was the ems drivers! Ridiculous!!! I guess if we leave and find out something bad, we should sue!
Reviewed On Google
Great experience here with our 3 yr old daughter. They admitted us immediately even though it wasnt life or death situation (but we were on our way to a flight out of town), provided appropriate treatment quickly and were out just in time to catch our flight. Staff incredibly friendly and understanding, clean and well designed facility and they had a pediatric friendly room to help keep my daughter at ease. So glad we are close by
Reviewed On Google
WRONG WAY
Reviewed On Google
Top notch service all around
Reviewed On Google
Dr. William was informative with excellent bedside manner.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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