Home Instead - West And Southwest Houston's Online Review Report Card
Home Instead - West And Southwest Houston
4.9
Average Star Rating
88
Total Reviews
8
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Home Instead received 97.7% positive feedback, with patients praising the caregivers' professionalism, dedication, and compassionate care. The agency is lauded for its exceptional service, showing considerable commitment to ensuring patient satisfaction and well-being.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Home Instead - West And Southwest Houston's Reviews
The care takers are excellent.The tasks that they do help me to stay in my home. The scoliosis that I suffer from makes it necessary for me to use a walker to maintain my balance. It is necessary that the caretakers help get the mail, put the trashcan out, put the groceries away, and bring supplies upstairs. They also supervised my bath time. I appreciate everything they do.
Reviewed On Google
My husband is a 100% disabled veteran. He is in a wheelchair, legally blind, and has difficulty hearing. I am his caregiver, and the VA provides Home Instead caregivers for three hours a day. Recently, I became very ill for two days and was unable to care for him. I called Home Instead and explained our situation to Adrian, the scheduler. She understood the urgency and sent Brenda within an hour. Brenda stepped in immediately, took care of my husband, cleaned up, and helped me during a very difficult time. Her kindness and professionalism made all the difference. I am very grateful to Adrian and Brenda, and to Home Instead for being there when we needed help the most. They have come through for us more than once.
Reviewed On Google
Great company, great employees and great care- I would highly recommend Home Instead to any friend or family member.
Reviewed On Yelp
It's a great place to work 😁
Reviewed On Google
The people who work for home instead, truly care for and put your family members first. Olu was always very helpful and a blessing. While caring for my father. Putting your trust in this team of caregivers is a blessing and rewarding because they give their all and care for your loved ones like their own family.
Reviewed On Google
Ms. Jamee is absolutely wonderful!! She is so patient, kind and helpful! She has gone above and beyond to help my mother and me. Highly recommend her for your home care service needs! I wish all the reps I come across could be like her! Please praise her for her OUTSTANDING service!!! God bless you, Jamee!
Reviewed On Google
Home Instead has been wonderful in assisting my parents, especially dealing when dealing with my mother's dementia after my father fell and had to be hospitalized for an extended time. Dorothea and Carol in particular were invaluable in navigating a very difficult situation.
Reviewed On Google
Louise has become like a family member. She arrives on time and we feel comfortable leaving our wife/mom with her while we run errands or go to work. We recommend she receive an incentive award.
Reviewed On Google
Very caring and professional, a joy to work with !
Reviewed On Google
My parents needed a little extra help and through the introduction of Jamie, the Director and Ana tailoring the caretaker specific to meet my parents’ needs, they were able to have the help and support they needed during the day and evening hours. I use Home Instead for my patients as well as my loved ones.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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