Houston Eye Associates's Online Review Report Card
Houston Eye Associates
4.6
Average Star Rating
1724
Total Reviews
33
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Houston Eye Associates received 88.7% positive feedback, with patients praising the doctors' professionalism, knowledge, and friendly staff. However, 11.3% of the feedback was negative, primarily citing long wait times and billing issues. Overall, the practice is valued for its excellent care, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Houston Eye Associates's Reviews
The ophthalmologist for the second he came in was constantly rushing. He did not care to listen nor did he really want to give much advice besides just look at my eyes. I've never felt so rushed by a physician in my life especially one that saw me approximately 30 minutes after my scheduled time. If you value patient care and bedside manner this is not the place for you.
Reviewed On Google
Great service
Reviewed On Google
This was one of my best visits to Houston Eye Associates. The staff was very friendly and efficient. And, Dr. Kopol is so competent and reassuring. He was recommended by some close friends and I am so glad he is overseeing my macular degeneration process.
Reviewed On Google
Kind knowledge caring doctor and well trained staff
Reviewed On Google
Very helpful crew,as well as Dr.Zaman is very knowledgeable.
Reviewed On Google
I waited 1 hour and half to see the doctor. Second time this has happened. Back up due to they only have one camera to take pictures of inside the eye for evaluation. People around me in the waiting area for the camera were very upset about the delay. I was as well. When I finally saw the doctor, he stated my vision was not good (which I of course knew), and he was referring me to another physician. I was with him all of 10 minutes, if that. Very disappointing experience. I had hoped to learn more about my vision after waiting 1.5 hours to see the physician & having the photos of the interior of my eye taken. But nothing was explained to me, or discussed as to what my eye problems are. I called and emailed asking for an answer from Houston Eye Associates. A woman did respond several days later with my diagnosis.
Reviewed On Google
From the front desk, to the assistants, to the specialists, to the glasses and contact lens department, all excellent. 10 stars if I could.
Reviewed On Google
Me encanto el servicio que dan para las personas mayores, siempre con cuidado, respeto y muy amables
Reviewed On Google
The doctor was very good. The lady at the reception was very nice but the nurse or optometrist Jacqueline was not nice. She was hurrying my mother and I for no reason. We paid $384 and she was treating us like “hurry up I am trying to ho home” type of behavior. She was note very professional. Other than that. Most of it went well
Reviewed On Google
Everyone was very Pleasant, Professional & Prompt.The office & ladies rooms was spotless. I was Very Impressed & Happy with Dr.Kopel. Overall My Visit Was Very Impressive!!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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