Image Weight Loss Centers's Online Review Report Card

I don’t usually leave Google reviews, but this place deserves it. Don’t let the negative reviews fool you—when I walked in, the staff was friendly and welcoming right away. Jamie and Maria were incredibly helpful, never pushy, and worked together to make sure all my questions were answered. You can tell they’re a great team. The atmosphere is amazing, and I had a fantastic experience. 10/10 recommend!

I recently visited Image Weight Loss Center because I was looking for support with managing my weight loss. I chose this location after seeing a $59.00 program start price advertised on their Google profile. Before booking, I asked Maria about it over the phone, and she mentioned I could show her the information when I arrived.<br><br>When I got there and showed her the listing, she explained that the price was outdated. While I understand that information online can change, the interaction came across as dismissive and nonchalant. As a customer, integrity and transparency matter to me—especially when it comes to honoring marketing that brings people in.<br><br>I did move forward with the visit and paid the $115.00. To be fair, the service itself was worth the price, but that’s not what initially brought me in, and the experience started off on the wrong foot because of how that situation was handled.<br><br>The highlight of my visit was Jamie. She was friendly, professional, and had an amazing bedside manner. She took the time to clearly explain the process, what we were doing, and why. She made me feel comfortable and informed, and her approach truly made a difference in my overall experience.<br><br>However, based on my experience—specifically my interaction with Maria—I don’t feel valued as a customer. Because of that, I doubt I will return.<br><br>Overall, the service itself was solid, and the pricing is understandable for what was provided. However, I believe it’s important for businesses to ensure their advertised pricing is accurate and to handle concerns with care. Jamie is a great example of the level of customer service that makes a lasting impression.

Love the staff

I have appointment office is close. I ask permission at work for this appointment no one answer my call and clinic is just closed.<br>People have no respect for other tine.

Melissa is Kind and knowledgeable and all staff here at 1960 location. The entire clinic experience was awesome! They seem to really care about their patients and they go above and beyond to make sure you are treated promptly and thoroughly.

The staff was friendly and helpful!

It went today and was charged for services in advance that I didn’t qualify for after giving me false information. It was 2.5 hours wasted of my time going back and forth so I actually called my PCP he said he would write me a prescription for what was needed. Beware they are very unorganized and money hungry….

The staff are so friendly and nice at this location. They answer all my questions and concerns.

Hi guys ! My name is Bianca and I am so happy ! I was referred by my sister and not sure if this is what I needed at the time of need . I am so grateful I came to weight loss clinic of on 1960 the girls are so nice and understanding and keeping up with my weight and progress. I truly recommend anyone that is struggling on over weight. Thank you Melissa you are the best ! Ask for her she is a sweetheart.

This place is amazing! I had Melissa a staff member there help me with questions and comments I had. She was so knowledgeable and helped me throughout the process. Give this place a 5 star.