It's A Secret Med Spa's Online Review Report Card
It's A Secret Med Spa
4.4
Average Star Rating
443
Total Reviews
45
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Its A Secret Med Spa received 81.8% positive feedback, with patients praising the staff's friendliness and skill. However, 18.2% of the feedback was negative, primarily citing pressure to purchase and poor communication. Overall, the med spa is valued for its competent services yet it needs better communication and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of It's A Secret Med Spa's Reviews
After having a baby, my body changed a lot, and I developed a red bump on my nose. As a new mom, it’s hard to find time for self-care and cosmetic services aren't always covered by insurance. I was feeling discouraged, but my consultation with Chelsey changed everything. She was the kindest, most down-to-earth person. She carefully reviewed my options, patiently answered all my questions, and made me feel so comfortable. Her genuine kindness was a breath of fresh air in today's crazy world. I would recommend this place for their services because of her. She's a huge asset to the Secret Med Spa team and deserves a major bonus! I'll definitely be back.
Reviewed On Google
I have been going here for about two years now, and I never want to go anywhere else! I see Carolina for my laser treatments and facials - she is so incredibly talented and has the best personality, I'm genuinely so excited every time I go to see her! Then I use Susana for my injectables - she's SO good at what she does and always takes the time to talk through options with me while I'm deciding what to do, then she really listens to me and I'm always happy with the results. Amazing place. Amazing team. 100% recommend!
Reviewed On Google
GO ABSOLUTELY ANYWHERE ELSE! HORRIBLE CUSTOMER SERVICE!
Reviewed On Facebook
All of the girls at the Houston location are amazing! The staff is very friendly and informative. I enjoy coming here and will most definitely be back.
Reviewed On Google
Love this med spa! The injectors and laser techs always take their time with all of my treatments and my results are amazing every time. Since I started coming here, my skin has never looked so good. I can’t wait for my next service!! If you are looking for a med spa, this is the place to be!!
Reviewed On Google
Had an amazing facial with Hope! She was very knowledgeable and kind during my appointment. I walked out looking like I was glowing!
Reviewed On Yelp
I had an incredible hydration facial today with their newest esthetician Hope Foster at the Washington location. She addressed my needs, advised on the products she used that would work best for my skin and problem areas. My skin looked and felt very smooth and nourished after. I will definitely return for a facial by Hope and already have referred her to a few of my friends.
Reviewed On Google
If you are not going to D’Asia then are you really getting the full experience?! I have no other words to describe my visit but AMAZING! Not only has she made my experience 5 stars, I love her personality, professionalism and kindness that she has given me during my visit. She has made me so comfortable and I will without a doubt be returning to her! Ladies: Don’t say I didn’t tell ya! :)
Reviewed On Google
My daughter and I went in for lip injections. It went well. Susanna was very nice and knowledgeable. We will definitely be back. Very happy with the results.
Reviewed On Yelp
SUCH A WONDERFUL EXPERIENCE!!! The whole staff is so sweet and talented! Lynn handled my face with care and I love my results! Love it at secret! Ready for more facials and Botox!! Thanks for always taking such care of everyone!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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