Jamboree Dentistry - North Freeway's Online Review Report Card
Jamboree Dentistry - North Freeway
4.6
Average Star Rating
835
Total Reviews
81
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Jamboree Dentistry received 92.2% positive feedback, with patients praising the friendly staff, clean environment, and the efficient service. However, 7.8% of the feedback was negative, primarily citing poor communication and appointment scheduling issues. Overall, the practice is valued for its patient care but needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Jamboree Dentistry - North Freeway's Reviews
Dr. Matthews and Daisha were a phenomenal team! They worked well together and were very patient and professional.
I am writing this to warn other parents about my experience with Jamboree Dentistry located at 4400 North Fwy #500, Houston, TX 77022. My son had a procedure scheduled for 02/19/26 that required sedation. I paid $953.50 for the sedation alone, purchased three separate prescriptions, and took a day off work. Weeks later, during a follow-up with his orthodontist (at a different clinic), I was shocked to learn that the procedure was never actually performed. When I called Jamboree for an explanation, the experience became even more concerning: • Conflicting Stories: The first representative I spoke with verified my son’s name and DOB and told me the notes cited "behavioral issues" as the reason the procedure wasn't finished. • A Second Excuse: When I spoke to the manager, she gave me a completely different story, claiming the dentist "exposed the gum" but couldn't proceed because the teeth were too close together. If this was the case, why was this not identified in the X-rays and 3D dental scans taken/reviewed prior to surgery? • Poor Record Keeping: The manager tried to claim the first rep must have looked at the wrong file, despite that rep specifically confirming my son’s unique name and birthdate. Essentially, Jamboree sedated, cut, and stitched up my son without actually performing the corrective work needed, and they are now refusing to issue a refund. To be charged nearly $1,000 for a failed procedure due to a lack of surgical planning—while being given the runaround by staff—is in my opinion predatory and unprofessional. I would highly recommend looking elsewhere if you want honest care and competent management. I'm currently awaiting for a full copy of the surgical notes I requested.
I just wanted to take time to shout out Jasmine she was so kind, sweet informative. She was with me through every step of the way thank you for your amazing hospitality and your kindness Thank you for an amazing experience. I Highly recommend this place. I also wanna shout out Dr. Tim being so intentional and with me every step of the way as well! Dr . Poindexter was awsome! Bless you guys for what you do. It’s people like you who change peoples lives just by an experience beyond grateful for your guys heart. You guys are truly what you guys stand for! Thank you for an amazing experience. 10000/10000
Dr. Spiger was amaizing he took really good care if my son I really recommend this dental office
The doctors and nurses were extremely informative and kind. The only downside was the extreme wait time to be seen. But besides that I am content with the services received.
Love The Staff Here 🤍 Thank You Hillary & Leticia Was being very patient with my baby girl & helping her through every step . Dr.Poindexter Was Very Amazing , Very patient ,& got the job done in a quickly manner . Thank you guys for a wonderful experience.
My son had dental work done under anesthesia today. The entire experience from check in to check out was great. I am so grateful for the patience and care that was provided.
Dr. Spider and his assistant Estephany was very Amazing and patient. He was intentional about every step he took to ensure my baby knew what was about to take place. Most importantly he sing to her to keep her calm! Estephany was brilliant she ensured she was right there to make her comfortable and remind her how strong she was during the process. Mostly importantly she had sonic and it made Kamil feel good about her performance.
Dr.spiger and estephany did an amazing job
Worst dentist ever and never come here again they did not give me any water
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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