Jibi Thomas Md's Online Review Report Card
3.6
Average Star Rating
39
Total Reviews
2
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Jibi Thomas Md's Reviews
Amazing clinic, the nurses are very helpful and they have a great costumers service.
When my surgery was finished and I woke up, the staff started harassing me about getting a ride home quickly. They told me I was not allowed to take Uber/Lyft which is paid by my health insurance and was arranged prior to surgery. I had to cancel Lyft and call my son in Kingwood to pick me up. It was going to take an hour for him to drive from Kingwood to the surgery center. They close at 6pm so when it started getting close to 6pm, they said they would call an ambulance to pick me up and admit me to a hospital. I told them I would not allow that. They kept threatening to call an ambulance because “they had families and needed to leave.” I told them my son was probably 5 minutes more away. Then the guy says, “Look, if you’ll sign a document releasing us from liability, we’ll let you take Uber!” At this point, I could have decked the guy. Please save yourself from a nasty experience and stay away from this facility.
Very nice and courteous staff
I recently had a procedure at this facility and am very pleased! Urologist--(Dr. A. Hoang) provided state of the art care with excellent results, and is very focused on patient comfort. He discussed the surgical care plan before the procedure, so I knew what to expect. I would definitely recommend him if you're looking for a urologist with good bedside manner, compassion and good results. Receptionist--(Linda)--was there at 05:30 with her hot cup of coffee ready to check us in when we arrived and was helpful with insurance and billing questions. Preop RN (Nadia)--helped me get ready for the procedure, answered all my questions, made me feel relaxed and effortlessly placed my IV in seconds on the first try. Operating Room--(Donna, Chris & Maria)--really helped me relax when I was wheeled into the OR and getting ready for the procedure. It was much appreciated at that stressful time. Anesthesia---(Dr. Abraham)--did a detailed history and discussed the type of anesthesia he would be using, and in the OR had me nice and comfortable before I went under. Recovery RN (Sadé)---I was comfortable after the procedure and don't remember much about recovery, but after taking care of me, Sadé made certain I left with all my paperwork and and all my belongings. I Highly Recommend this surgical facility.
Communication through the patient portal is very poor.
Fine doctor and staff. But get some Wi-FI. It's ubiquitous in doctor's office waiting rooms these days.
Dont have free wifi
Great experience, did not feel rushed and the Dr. Listened to me. Highly Recommended
They are great and efficient
Worst Customer Service ever. The Physicians may be competent, but their staffs are not. Just Fired them based on poor customer service, getting hung-up on and not keeping patient informed!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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