Persona Medical Spa's Online Review Report Card
4.5
Average Star Rating
265
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Persona Med Spa received 80.0% positive feedback, with patients praising the knowledgeable staff, clean environment, and relaxing atmosphere. However, 20.0% of the feedback was negative, primarily citing rude behavior and poor customer service. Overall, the spa is valued for its exceptional treatments, yet it needs better management practices and service communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Persona Medical Spa's Reviews
Joyce is a wonderful massage therapist. The establishment is peaceful and super clean. Front desk staff professional and friendly.
Amazing service ! Jeanette was super informative and attentive to my needs. I got microneedling for first time
Jessica is amazing for CoolSculpting!! 🤍🌷🧁
Love this med spa! They offer so many treatments from Botox, dermal filler, Coolsculpting, laser hair removal and more! The atmosphere is inviting, clean and relaxing.
My favorite medspa in Houston! Friendly staff and extremely knowledgeable. I personally had a great interaction with Christian, she was extremely knowledgeable and helpful with making my decision. Will definitely return!
Horrible experience! people here are rude and mean. they all they will try their best to scan your money and wish you to spend more as much as possible. If you don’t acting the way they expect they will provide very poor experience to you. Trust me that’s my personal experience today.
I’ve been having consults at various facilities for Microneedling and Prp/Prf trying to find a provider that would be able to accommodate my skin type and concerns but holy moly, the provider here was atrocious. First of all I put my hand out to shake hers and you could tell she was irritated having to touch my hand. Then when I asked about injecting prp or prf during Microneedling which I know is an option for various facilities she proceeded to explain to me multiple times what Microneedling was in a very condescending manner. As a healthcare provider I tried to be patient and listened thinking she’s only doing her job to ensure I understood the procedure, but I would never talk to my patient like this. Finally when I tried to explain what I actually needed she said “maybe this isn’t the facility for you”. Girl definitely missed the lecture on manners. I would never let someone who was so unpleasant near my face. I really liked the coordinator though, so it’s unfortunate this provider soured the experience and facility for me.
This spa by far is the absolute best spa in Houston and I would have to say it’s because of Alison.. she is absolutely amazing and her facial treatment is life-changing. I’ve seen her three times and every time I walk out feeling like I just experienced some type of life altering event. So, if you want the best facial you got to go see her. I normally dont give good reviews and I promise you wont be disappointed! Oh and the rest of the staff is awesome too!
First visit. Wonderful experience with Christian at front desk. Very knowledgeable. Will be a regular customer.
I have been coming here for years and this place and Allison have saved my skin! I started coming here right before I turn 30 and had very bad acne at the time and sun damage. Alison took care of me and showed me which products to use and what services would be best for me. It was definitely an investment I thought at first I was too young to invest in skin care but now in my 40s it has been one of the best investments I have made. I get more compliments on my skin from my husband, clients and friends. I recently just started doing Botox, but through the facials and products avoided it in my 30s. I took my husband for his birthday and receiving a treatment from Allison was one of his favorite birthday gifts. I cannot recommend enough as one of my favorite places in Houston!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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