The Heights Emergency Room's Online Review Report Card
The Heights Emergency Room
4.6
Average Star Rating
613
Total Reviews
59
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Heights Emergency Room received 89.0% positive feedback, with patients praising the friendly staff, fast service, and professional care. However, 11.0% of feedback was negative, primarily citing billing issues, insurance verification problems, and unmet medical needs. Overall, it's valued for compassionate care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of The Heights Emergency Room's Reviews
Takes care of you fast and you feel better
Reviewed On Google
Excelente atención ! Todos son muy profesionales. El Radiólogo Jaime es un gran profesional y mejor ser humano.
Reviewed On Google
I’m in so much pain and the staff is very nice and attentive and I would recommend you to visit if you’re in a position where you need to seek professional support and medical assistance.
Reviewed On Google
Why is Nurse Jackie so angry and mean? A simple yes-or-no question turned into a never-ending discussion. Some people are simply in the wrong field. The experience was completely ruined. As the medical system continues to limit the time doctors spend with patients, leading to more interaction with nurses and staff, it is important that everyone receives appropriate training to properly inform patients.
Reviewed On Google
The team here was fantastic! Pablo was welcoming , Bertha was great. Dr Abreha is amazing , & Beatriz was amazing
Reviewed On Google
Had the best experience for my first time visiting The Heights ER! Mia, Pablo, Jackie, and Dr.McQuown work as an amazing team ensuring the comfortability of clients that walk in and out. Thank you so much for being so engaging and wonderful guys!
Reviewed On Google
Amazing experience. I came in after an accident and they were so helpful
Reviewed On Google
This nightmare turned out to be a great experience. Gaby went above and beyond to assist us, and the staff responded very efficiently. The A, the staff and the service timing were eI will certainly return here for any future minor emergencies. I am extremely grateful for your assistance!!!
Reviewed On Google
Thank you Abdullah, Bea, Dr shikh, and jasmine for helping me during my visit. They were very patient with me!
Reviewed On Google
Thanks to Dr sheikh Rn fran Rad tech pablo Er tech miguel especially for my coffe And reg. Mia and bertha i waybetter and ready for work thank yall so much 💓
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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