Tru Essence Cosmetic And Medical Spa's Online Review Report Card
Tru Essence Cosmetic And Medical Spa
4.4
Average Star Rating
107
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Tru Essence Spa received 83.8% positive feedback, with patients praising the knowledgeable staff, luxurious atmosphere, and comprehensive services. However, 16.2% of the feedback was negative, primarily citing scheduling issues, unresponsive communication, and poor handling of complaints. Overall, the spa is appreciated for its high-quality treatments but could improve administrative response and customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Tru Essence Cosmetic And Medical Spa's Reviews
Dr. Camp is awesome! I love everything about this place. Great work and very engaged with clients.
Reviewed On Yelp
They don't value your time or schedule. I made 2 online appointment "requests" for Saturday on Tuesday. Noting how heavily they rely on the "request" language, when I had heard nothing, I tried calling Thursday afternoon. When no one answered on Thursday, I later sent a message via their website. Friday morning, I received an "Appointment Reminder", so I thought this was the confirmation I had been awaiting. Friday afternoon, less than 24 hours before the appointment I thought I had, l received a call from Stephanie explaining that they are all booked for Saturday. Next available is Tuesday...when my kids are back in school...after the long weekend...on a workday. My suggestion for the business is, if no one will TIMELY integrate online scheduling, remove the functionality altogether. A majority of the negative reviews are around scheduling and office management.
Reviewed On Google
My experience with my facial today was awesome. The staff was great. I didn't have to wait to be seen and my skin looks flawless
Reviewed On Google
I’ve been coming here about 6 months and I love it. Staff is friendly and knowledgeable. I got fillers and I’ve gotten so many compliments.
Reviewed On Google
I recently visited this medical spa in Houston and had an amazing experience. The staff was incredibly knowledgeable and made me feel comfortable throughout my visit. The treatments I received were top-notch, and I could really see and feel the difference in my skin. Overall, I highly recommend this medical spa for anyone looking to pamper themselves and improve their skin's health. It's definitely worth a visit! 😊🌟
Reviewed On Google
My experience at Tru Essence Spa has been truly amazing. Dr. Camp Is very thorough in explaining all procedures. The staff is very professional and knowledgeable as well. I have recommended several friends as well as family members to this great spa.
Reviewed On Google
I have been going here for over a year now and absolutely love my experience The entire team is just wonderful and truly are invested in what you want. They have a whole host of beauty regimens for you so the options are limitless. Personally, I’m in love with their facials and laser treatments as they make it truly a luxurious experience.
Reviewed On Google
This Spa is one of the best I've visited. The staff members were super friendly and very attentive. All of my questions were answered with patience and kindness. I would recommend this location if you're a first timer, or looking to make a change in your current location.💞
Reviewed On Google
I had the pleasure of getting a facial and now the laser treatment from Tru Essence and I must say I was never disappointed. Today, I was scheduled for laser and Stephanie was amazing , she explained each step and was fantastic. I immediately purchased the membership. Thank you so much Tru Essence for an amazing experience.
Reviewed On Yelp
I am so pleased with all the services I have received from the Spa. The ladies are very knowledgeable and helpful. Great place to make a part of your self care practice.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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