Westfield Urgent Care - Houston Texas's Online Review Report Card
Westfield Urgent Care - Houston Texas
4.4
Average Star Rating
907
Total Reviews
195
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Westfield Urgent Care received 83.6% positive feedback, with patients praising the friendly staff, professionalism, and quick service. However, 16.4% of the feedback was negative, primarily citing long wait times, poor communication, and lack of organization. Overall, the facility is recognized for its compassionate care, yet it needs better time management and improved customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Westfield Urgent Care - Houston Texas's Reviews
I had the pleasure of working with Brooke today. She was awesome, very intensive Printed out the papers, make sure I was doing everything right. I had to go to the restroom she asked for samples just in case she did a wonderful job.. This is the first time I felt as someone was really looking out for me in a place where they don't make people feel good.
Reviewed On Google
Brooke is awesome. She is very informative
Reviewed On Google
Brooke was nice ✅🏆
Reviewed On Google
my experience was excellent Brooke was very professional and patient she is 5 star
Reviewed On Google
Brooke is awesome, place very clean
Reviewed On Google
I came here for a DOT physical exam. Brooke was very efficient and helpful. The whole process took no time.
Reviewed On Google
Jackie &a Brooke were very helpful
Reviewed On Google
Brooke was good
Reviewed On Google
Brooke and the rest of the staff are fantastic! Welcoming and competent. I was here for an occupational clearance exam. I thought the doctor was a little too cold and abrupt, for the whole three minutes I was examined by him (that is who I gave it a star off)
Reviewed On Google
Brooke was very helpful. Good experience.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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