Akumin's Online Review Report Card
4.3
Average Star Rating
128
Total Reviews
60
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Akumin received 81.2% positive feedback, with patients praising the friendly staff, professional service, and clean facilities. However, 18.8% of the feedback was negative, primarily citing billing issues, insurance disputes, and rude staff. Overall, the practice is appreciated for its customer service but needs better time management and clarity in billing.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Akumin's Reviews
Es un lugar agradable con muy buena atención y con rapidez te realizan la prueba solicitada los recomiendo al 100%
Excellent check in process, friendly staff and they are bilingual. So that helps if someone needs a place and doesn't have an interpreter.
Friendly staff and I was in and out with a CT of my chest no contrast in what had to be less than 10 min. I wish I could give 6 stars it was that good.
My visit yesterday went very well. The staff was very nice and the technician got me a blanket because I was freezing. They went over and beyond my expectations. I will be back. My concierge thru United Healthcare found this facility who thru my employer Texas Health recommends. I had two choices and I’m glad I chose Akumin.
Great experience, great staff, fast visit.
Great place and fast and quick.
Very good experience overall. The staff were very professional and kind.
From the front Desk staff through to the MRI and back to the Desk staff I felt wonderful. They were so kind very knowledgeable Interacted with me perfectly this place located in Irving Texas was fantastic
Exelente lugar muy atentos desde los de enfrente asta la muchacha del MRI
Likes: Very, very friendly staff. They attended to my parents timely and promptly. Exams were done quickly and any questions or concerns were answered with very great detail. Do your preregistration before and they get in!! Dislikes: the reminders, texts and phone calls. They will, call and text and send reminders every day until the day of appt and until they receive the results. CONSTANTLY.
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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