Geoffrey R Nuss's Online Review Report Card

I called trying to make an appointment for my husband, the scheduler would not let me make an appointment because urethroplasty was not "on her list". I asked the scheduler her name (didn't give it to me) then I asked for the manager, was told there was no manager available.....I then got the eternal hold. After 23 minutes of hold music I hung up.

Very friendly staff I felt comfortable talking with Dr Nuss he was easy to talk to and he’s very attentive. This was first visit I was referred to him by my PCP.

I saw Dr. Nuss for the first time on May 28th. We had trouble finding the office and I was a little late so I was nervous but the staff was great. Beautiful spacious office space. From the moment he walked into the room he put me at ease. He listened carefully to my issues and gave a treatment plan. I really like Dr. Nuss. It was a good visit.

I was very worried about this appointment but the nurse and staff helped me to be very comfortable. The doctor was very professional and I was happy I had been referred to this doctor.

I have tried to be patient with this particular office. It’s sad when people don’t return phone calls. Even worse when they’re given so many chances. In the beginning the office seemed concerned. I don’t know why they need so many employees because no one is doing a job. I have left several messages and not heard anything back for days. I feel like the communication is lacking. No one cares

Amazing I have been dealing with the same issue for many years and been to many doctors and none of them had really helped I ended up going for a uti and they asked about the other issue next thing I know they have me a appointment to see dr nuss he takes one look and says we can fix this he and his staff fought for my insurance to cover the surgery even when I had lost faith that it would ever happen I get a calls saying they gotten it approved and with in a month they have me in surgery and leading up to it no matter how dumb of a question I had they replied the same day with a answer this has been a life changing experience

Love this Doctor!!!!!!! I was first referred to Dr. Nuss by another urologist & my primary care doctor. I've had 2 other urologists & a lifetime of multiple bladder issues. Dr. Nuss exceeded my expectations on my first visit, spending around 45 minutes with me doing a thorough exam, sending me for tests to determine the exact surgery needed, & explained my options. He was warm & friendly. He visited me everyday in the hospital & even came in on his day off to check on me because I had developed complications. Two years later, we opted to do the procedure to insert a Medtronic device. He has always spent time with me, giving me needed reassurance, & taking care of my issues. I have recommended him numerous times & will continue. My friends have loved him too! He is an excellent doctor medically who truly cares about his patients. I'm eternally grateful for his help with my aging bladder & just knowing he is there if I need him.

Irresponsible Care Dr. Nuss seemed very attentive and allowed time for questions at our initial meeting. He ordered a number of tests and procedures but was never present during those visits, except for literally one or two minutes at most. He always had one or two assistants perform the tasks. The most egregious thing is, he allowed his PA to perform a bladder cystoscopy on me in which a number of urotheliol carcinomas, (cancerous tumors),were clearly present on live video as I watched. Having never seen the inside of a bladder before, much less a tumor, I was shocked, but no mention was made of anything amiss in the PA's report. I went home and immediately did my due diligence to compare what I had seen with hundreds of images I found online. I was very upset and tried to reach the doctor by phone several times but never got a call back, except by an assistant who tried to sell me on the Urolift procedure. I have now been diagnosed with bladder cancer and preparing for my second surgery 6 months later!

He changed my life. I will forever be grateful to this man! Skin graft from the cheek to my, you know. Best doc ever.

Great doctor and staff. He changed my life! I recommend him highly, and have already referred my sister to him.